Ward Host

NHS Jobs; Greater London; On-site; GBP 15,000 - 22,000; Full time

Job summary

NHS Jobs is seeking a dedicated hospital catering assistant to take patient meal orders, serve meals and beverages, and support dietary needs across wards and communal areas.

You will help maintain ward kitchens, assist with hydration, manage stock, and uphold infection control protocols, contributing to a high standard of patient care in a busy NHS environment.

Qualifications

• Experience in hospital or care setting preferred.
• Knowledge of dietary restrictions and menu planning.
• Commitment to patient-centred care and cleanliness.

Responsibilities

• Take and manage patient meal orders and communicate dietary needs to catering team.
• Serve meals, snacks and refreshments to patients in rooms and communal areas, ensuring high care standards.
• Support patients with diet and fluids under ward staff supervision.
• Prepare and distribute beverages and ensure hydration by replenishing jugs.
• Collect food trolleys, deliver to wards and maintain appropriate food temperatures.
• Maintain ward kitchen stock (milk, cereals, essential items) and the relatives room kitchenette.
• Uphold infection control protocols in ward kitchens and related areas.

Skills

Meal service

Dietary requirements

Infection control

Job description

Key Responsibilities Take and manage patient meal orders, ensuring menus are followed and the catering team are informed of any dietary requirements or requests. Serve meals, snacks and refreshments to patients in both individual rooms and communal areas, ensuring a high standard of care. Provide support to patients to take diet and fluids under the supervision of ward staff. Prepare and distribute hot and cold beverages, regularly replenishing water jugs to support patient hydration. Collect food trolleys from the kitchen, ensure timely delivery to wards, and ensure food is maintained at appropriate temperatures. Maintain appropriate stock levels on wards, including essential items such as milk, cereals and other provisions. Deliver excellent customer service by prioritising patient needs and promoting a positive dining experience. Manage the ward kitchens and relatives room kitchenette, including the cleanliness of fridges and removal of out-of-date items. Ensure that all relevant monitoring records are maintained. Play a key role in infection control, including the upkeep of infection control in ward kitchen areas in line with infection control protocols and procedures.

Salary Negotiable - Starting from £13.50ph