Ward Clerk Maternity

NHS; Milton Keynes; On-site; GBP 24,000 - 28,000; Full time

Job summary

Milton Keynes University Hospital is looking for a flexible and self-motivated Ward Clerk to join the maternity team. This role requires excellent communication and organizational skills to ensure efficient administrative support in a busy environment, with options for both full and part-time hours. The successful candidate will play a vital role in the smooth running of the maternity unit, providing support to staff and patients alike while being part of a welcoming and diverse team.

Benefits

Free on-site parking

Free Refreshments

Discounted gym membership

Generous annual leave and pension scheme

Flexible working opportunities

Qualifications

• Able to train on the job.
• Previous ward clerk experience is desirable.
• Experience of using IT packages preferred.

Responsibilities

• Providing a front door service to the clinical areas and clerical support.
• Organising paperwork and notes for the maternity unit.
• Handling telephone inquiries in a courteous manner.

Skills

Keyboard skills

Excellent communication skills

Able to work under pressure

Able to multi-task

Education

GCSEs in Maths and English or equivalent

Job description

Job summary

Ward Clerk

Department: Maternity

Band: 2, £24,169Per annum, pro rata if part time

Hours: Full or Part time, Fixed Term Contract (Ending 31/01/2026),37.5 per week, all MKUH roles will be considered for flexible working

The maternity team are looking for a flexible and enthusiastic person to join our team as a Ward Clerk in the maternity department. You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurised environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team.

You will be working a combination of shifts throughout a 24-hour, 7-day service. If you feel you have these qualities and want to join our team, we look forward to hearing from you.

We are excited to watch the development of our Women and Children's Hospital due to commence 2024. We are supportive of flexible working and appreciate the importance of ensuring that your successful career is complimented by a work/home life balance. Milton Keynes University Hospital recognises the positive value of diversity and inclusion, and we welcome and encourage applications from people of all backgrounds. Interviews will be offered at least one week after the closing date

'We care We communicate We collaborate We contribute'

Please note that we are not able to offer sponsorship for this role.

Interview date: w/c 29 June 2025

Main duties of the job

To provide a front door style service to the clinical areas as well as comprehensive, responsive administrative and clerical support service to one or more than one of the Trust's Women's Health Service areas.

About us

NHS Staff Survey: Colleagues in this staff group stated they are satisfied with their pay level.

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

Free on-site parking

Free Refreshments

Great flexible workingopportunities

Discounted gym membership

Lease car scheme

Generous annual leave and pension scheme

On site nursery (chargeable)

Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per annum, pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Flexible working

Reference number

430-WC25-21A-B2

Job locations

Labour Ward (Dept)

MKUH, Standing Way, Eaglestone

Milton Keynes

MK6 5LD

Job description Job responsibilities

Greet all visitors and telephone enquiries to the maternity unit in a friendly, helpful and courteous manner. The undertaking of general organisation of paperwork and notes within the maternity unit to ensure an organised department. This will include EDM, any loose filing must have a service user identification label on it and filed into the folder correctly. To answer the telephone, taking and delivering messages in an appropriate and helpful manner. General office duties as required for the clinical area.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Job description Job responsibilities

Greet all visitors and telephone enquiries to the maternity unit in a friendly, helpful and courteous manner. The undertaking of general organisation of paperwork and notes within the maternity unit to ensure an organised department. This will include EDM, any loose filing must have a service user identification label on it and filed into the folder correctly. To answer the telephone, taking and delivering messages in an appropriate and helpful manner. General office duties as required for the clinical area.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person Specification Qualifications and knowledge Essential

• GCSEs in Maths and English or equivalent
• Computer literat
• Willingness to train on the job

Desirable

• Knowledge of role

Experience Desirable

• Previous ward clerk experience
• Experience of working in the NHS
• Previous experience as a receptionist or working in an office environment
• Experience of using IT packages

Skills Essential

• Keyboard skills
• Able to work under pressure
• Able to multi-task

Desirable

• Proficient in Word/excel/spreadsheets etc.

Personal and people development Essential

• Good time management
• Able to form good inter-personal relationships with all members of the multi-disciplinary team
• Able to share knowledge

Communication Essential

• Excellent communication skills
• Self-aware
• Calm and reasonable
• Approachable

Person Specification Qualifications and knowledge Essential

• GCSEs in Maths and English or equivalent
• Computer literat
• Willingness to train on the job

Desirable

• Knowledge of role

Experience Desirable

• Previous ward clerk experience
• Experience of working in the NHS
• Previous experience as a receptionist or working in an office environment
• Experience of using IT packages

Skills Essential

• Keyboard skills
• Able to work under pressure
• Able to multi-task

Desirable

• Proficient in Word/excel/spreadsheets etc.

Personal and people development Essential

• Good time management
• Able to form good inter-personal relationships with all members of the multi-disciplinary team
• Able to share knowledge

Communication Essential

• Excellent communication skills
• Self-aware
• Calm and reasonable
• Approachable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Labour Ward (Dept)

MKUH, Standing Way, Eaglestone

Milton Keynes

MK6 5LD

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer details Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Labour Ward (Dept)

MKUH, Standing Way, Eaglestone

Milton Keynes

MK6 5LD

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)