Ward Clerk — Flexible NHS Admin & Discharge Support

North Cheshire and Mersey NHS Foundation Trust (BCH); Runcorn; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Job summary

North Cheshire and Mersey NHS Foundation Trust (BCH) is seeking a Ward Clerk to deliver professional administrative support on Ward B3 at Halton Hospital. You will manage records, handle communications, and assist with discharge planning to facilitate timely patient flow.

The post offers flexible working considerations and exposure to multidisciplinary teams in a rehabilitation-focused environment, supporting patients through their discharge pathway.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Accurate recording of patient information and documentation.
• Good IT skills including Outlook, Word and Excel.
• Experience in NHS, healthcare or social care environments is desirable.
• Ability to work as part of a team and handle ward communications.

Responsibilities

• Provide professional administrative and clerical support to the Ward B3 team.
• Maintain accurate patient records and documentation in electronic and paper systems.
• Support admissions, transfers and discharges with relevant documentation.
• Be the first point of contact for calls, visitors and healthcare professionals.
• Coordinate communication between ward staff, community services, and external agencies.
• Assist with discharge planning meetings and ward rounds as required.

Skills

Excellent communication skills

Interpersonal skills

Record keeping

Organisation & time management

Prioritising workload

Confidentiality & information govern.

NHS patient pathways knowledge

Telephone manner

Education

GCSE English

GCSE Mathematics

NVQ Level 2 in Business Administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

North Cheshire and Mersey NHS Foundation Trust (BCH) is seeking a Ward Clerk to deliver professional administrative support on Ward B3 at Halton Hospital. You will manage records, handle communications, and assist with discharge planning to facilitate timely patient flow.

The post offers flexible working considerations and exposure to multidisciplinary teams in a rehabilitation-focused environment, supporting patients through their discharge pathway.