Ward Clerk (Edith Cavell Ward)

Homerton Healthcare NHS Foundation Trust; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Edith Cavell Ward at Homerton Hospital is recruiting a Ward Clerk to join a busy, patient-focused team. You will manage reception, assist with appointments, access health records, and support clinical staff.

You will handle telephone inquiries, book transport, assist with discharge documentation, and provide general clerical support. The position offers development opportunities within an established NHS foundation trust.

Responsibilities

• To provide a client centred reception service with respect to greeting patients, visitors and staff.
• To effectively deal with internal and external telephone enquiries; resolving queries as appropriate or otherwise passing them onto the appropriate individuals.
• To ensure that all relevant information including Healthcare Record are available for all patients.
• To record all patient information on the confidential computer system accurately and in 'real-time'.
• After discharge of patient, to document, track and deliver completed Healthcare Records to the appropriate department.
• After discharge of patient, to make any outpatient appointments as requested by the clinical team.
• To make the relevant transport arrangements for patients and escort(s) as requested by the clinical team via hospital transport/ambulance service.
• Where appropriate, to provide additional support with regards catering needs.
• To assist with booking agency staff and act on any messages in relation to this.
• To provide adequate clerical support where required. This includes photocopying notes and district nurse letters.

Job description

An exciting opportunity has arisen for a vacancy within the Edith Cavell Ward at the Homerton Hospital. If you want to work in an environment which is fast paced, you enjoy working with members of the public and being part of a team, then working as the Ward Clerk for Edith Cavell is the job for you.

Edith Cavell ward is a 28 bedded ward specialising in Gastrointestinal and Rheumatological medicine .

If you would like to progress your career in a fast-paced and challenging environment, look no further than Homerton Hospital. As one of the first three star Foundation Trusts, we are now seeking a motivated and enthusiastic Ward Clerk to join our ward. This is a fast paced unit so you'll need to be constantly on the ball, but it’s an exciting opportunity to join the team.

As part of a supportive and friendly team, you can look forward to first-class career development opportunities as well.

As a Ward Clerk will have the ability to manage your own caseload, and have a strong track record to be able to demonstrate high quality of admin and reception tasks and communicate effectively to the patient's and visitors to the unit.

• To provide a client centred reception service with respect to greeting patients, visitors and staff.
• To effectively deal with internal and external telephone enquiries; resolving queries as appropriate or otherwise passing them onto the appropriate individuals.
• To ensure that all relevant information including Healthcare Record are available for all patients.
• To record all patient information on the confidential computer system accurately and in 'real-time'.
• After discharge of patient, to document, track and deliver completed Healthcare Records to the appropriate department.
• After discharge of patient, to make any outpatient appointments as requested by the clinical team.
• To make the relevant transport arrangements for patients and escort(s) as requested by the clinical team via hospital transport/ambulance service.
• Where appropriate, to provide additional support with regards catering needs.
• To assist with booking agency staff and act on any messages in relation to this.
• To provide adequate clerical support where required. This includes photocopying notes and district nurse letters.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

For further details / informal visits contact: Name: Dorothy Nkechi Anakwue Job title: Ward Manager Email address: [e-mail] Telephone number: 02085107401