Ward Clerk - Chemotherapy Day Unit

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Frimley Park Hospital is seeking a Ward Clerk for Ward F9 (Medical Gastroenterology and Hepatology). The role provides high-quality reception and administrative support, managing admissions, transfers, and discharges on EPIC, liaising with clinical teams, and maintaining patient records.

The successful candidate will have GCSEs in Maths and English, clerical experience, and strong IT skills, with the ability to work in a fast-paced healthcare environment and provide excellent administrative

Qualifications

• GCSE or equivalent in Maths and English.
• Experience of clerical duties.
• High IT literacy/experience in computer usage.

Responsibilities

• Provide administration cover for the ward.
• Process patients' admissions, transfers, and discharges on EPIC and liaise with ward staff to resolve problems.
• Ensure adequate stock levels of day-to-day supplies using EPROC.
• Assist with data collection for audits and research as required.

Skills

Communication skills

IT literacy

Prioritisation

Teamwork

Customer service

English proficiency

Education

GCSE Maths & English

Tools

EPIC

EPROC

Job description

12-Month Fixed Term Contract

We are seeking an enthusiastic and hard-working Ward Clerk to join our team on Ward F9, a 33-bedded Medical Gastroenterology and Hepatology ward at Frimley Park Hospital.

Job Overview

Frimley Park Hospital

Ward Clerk - Chemotherapy Day Unit

12-Month Fixed Term Contract

We are seeking an enthusiastic and hard-working Ward Clerk to join our team on Ward F9, a 33-bedded Medical Gastroenterology and Hepatology ward at Frimley Park Hospital. This is a key frontline role for an individual with excellent communication and organisational skills, and experience working with the public. You will provide high-quality reception and administrative support, helping to ensure the smooth and efficient day-to-day running of the ward. As the first point of contact for patients, visitors, and staff, you will be responsible for a wide range of administrative duties. These include managing patient admissions, transfers, and discharges using EPIC, liaising closely with clinical teams to resolve queries, and maintaining accurate and up-to-date patient records. You will also be responsible for ordering essential ward supplies via EPROC, as well as supporting data collection for audits and research when required.

This is an excellent opportunity for a motivated and organised individual who thrives in a fast-paced healthcare environment and is committed to supporting high-quality patient care through efficient and professional administration.

Main duties of the job

• To provide administration cover for the ward.
• Key tasks would be to process patients' admissions, transfers, discharges on EPIC and liaise with ward staff to resolve any problems.
• Ensuring adequate stock levels of day-to-day supplies using EPROC.
• Assisting with data collection for audits and research as required.

Working for our organisation

Visa Sponsorship

This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.

We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed Job Description And Main Responsibilities

For more information on the main responsibilities of the role please see attached job description and person specification.

Person specification

Qualifications

Essential criteria

• GCSE or equivalent in Maths and English.

Desirable criteria

• Excel and Word qualification.

Experience

Essential criteria

• Experience of clerical duties.
• High Standard of IT literacy/experience in computer usage.

Desirable criteria

• Previous health care experience.
• Administrative/clerical experience.
• Previous experience of working within a hospital setting.
• Previous front facing customer service experience.
• Previous experience of working as part of a team and on own initiative.

Skills & Knowledge

Essential criteria

• Ability to work unsupervised at times and the ability to prioritise workloads under the guidance of line manager/Shift in Charge
• Ability to communicate effectively in English (written and verbal) with the ability to communicate well at all levels, both face to face and by telephone
• Ability to support clinical staff with patient and carers needs (non-clinical)
• Ability to work within a busy environment

Desirable criteria

• To work well in a small team.
• Work flexible hours as the service requires of the role.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy - FHFT 2030 sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values - Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates' investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.