Ward Clerk (12 month FTC)

Cygnet Group; Bury St Edmunds; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discounts

Job summary

Cygnet Hospital Bury Forestwood is seeking a friendly Ward Clerk to support ward administration and information flows across the team. The role runs 40 hours per week, 8:00 am to 4:30 pm, Monday to Friday, in a CAMHS/psychiatric care setting.

This is a fixed-term contract for 12 months, with a strong focus on accuracy and patient confidentiality. You will assist clinical staff, manage documentation, and liaise with medical secretaries to ensure timely reporting and up-to-date care plans.

Qualifications

• Experience in administration in a fast-paced hospital environment.
• Organised and diligent with strict adherence to processes and procedures.
• Knowledgeable of mental health and patient confidentiality issues.
• Skilled at inputting, pulling and analysing data using Excel.
• Proficient in Word, PowerPoint, and related software.
• Excellent verbal and written communication with strong interpersonal skills.
• Able to solve problems quickly and work under pressure without compromising quality.

Responsibilities

• Assist clinical staff in ward administration.
• Ensure accurate recording and circulation of information.
• File all patient case notes and conduct audits to keep paperwork up to date.
• Complete ward filing in line with Cygnet policies.
• Answer telephone, cover reception and undertake other administrative duties.
• Ensure reports are submitted on time and care plans are current.
• Liaise with medical secretaries to ensure timely submission of reports.

Skills

Administration

Organisational skills

Data entry

Communication

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You'll be working 40 hours per week (8am to 4:30pm Monday to Friday) at Cygnet Hospital Bury Forestwood, helping ensure the smooth and safe management of our care.

Note: This role is a fixed term contract for 12 months.

Cygnet Bury Forestwood offers CAMHS Tier 4 PICU, General Acute and Low Secure services across four wards which provide a defined treatment pathway from admission through to intervention and discharge including rapid assessment and treatment.

Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir.

In addition there is a diverse educational programme teaching a range of subjects available at the on-site school, Forestwood School, which is registered with the Department for Education.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.

Your day-to-day...

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We'll offer you...

• Salary: £28,050 per annum
• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• Cycle to work scheme & employee discount saving

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference - we want to talk to you.