Ward Clerk

NHS; Bath; On-site; GBP 25,000; Part time

Job summary

A healthcare institution is seeking administrative and clerical support for the Trauma Assessment Unit. The candidate should possess excellent communication skills, good literacy, and be IT competent. Responsibilities include providing administrative support, liaising with team members, and managing patient information. This part-time role is a 1-year fixed term contract located at The Royal United Hospital in Bath.

Benefits

Comprehensive staff wellbeing program

Opportunities for professional development

Qualifications

• Experience of computer use.
• Evidence of good communication skills.
• Ability to work on own initiative.

Responsibilities

• Provide efficient and professional administrative support.
• Liaise with healthcare professionals to communicate necessary information.
• Organise maintenance and repairs of equipment.

Skills

Good literacy

Excellent communication

Competent IT skills

Tools

Millennium computer system

Job description

Overview

We are looking for a for admin and clerical support for the Trauma Assessment Unit (TAU) for 1 year fixed term.

We are a small dynamic team and are always forward thinking to improve the care for our patients. We are seeking a motivated worker who is able to work as part of our small team, but who can also work on their own initiative to support with the day to day administrative tasks required for the unit and the trauma sisters. Full training will be provided, however previous experience will be beneficial. Good literacy and excellent communication, both written and verbal are necessary. Competent IT skills are necessary for the role. If you feel that you would like to join our team, please do not hesitate to contact me to arrange an informal visit or chat. We look forward to hearing from you.

Responsibilities

• To provide efficient and professional administrative and clerical support to the Trauma Assessment Unit and trauma sisters. This will include:

To receive patients and relatives in a friendly and courteous manner and provide relevant information to patients and relatives clearly and in a way that patients and relatives understand. To orientate patients and relatives to the environment and facilities that are available

• To answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
• To liaise with nurses, Doctors, GP's and other members of the team obtaining and communicating necessary information accurately to assist the provision of a quality service for the patients.
• Scanning of patient documents and uploading to their electronic record
• To input data into the National Hip Fracture Database
• To support in the administrative tasks involved in planning of procedures within the unit

To arrange follow up appointments and transport for patients as and when appropriate

• To organise the maintenance/repairs of equipment/facilities on the ward
• Support the department with stock rotation and ordering supplies

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Details

Date posted: 11 September 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year per annum, pro rata

Contract: Secondment

Working pattern: Part-time

Reference number: 427-7417703

Job locations: The Royal United Hospital, Combe Park, Bath BA13NG

Job description and Person Specification

Please see the attached job description and person specification for more information about the role.

Person Specification IT literate - Essential

• Experience of computer use
• Evidence of good communication skills
• Evidence of being able to work on own initiative

Desirable

• Experience of Millennium computer system
• Experience within a health care setting
• Evidence of team working

Verbal response - Essential

• Evidence of good literacy skills

Desirable

• Evidence of good time management

Verbal response - Essential

• Good communication
• Working well within a team

Desirable

• Friendly manner/approach
• Examples of being organised and forward thinking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: Royal United Hospitals Bath NHS Foundation Trust

Address: The Royal United Hospital, Combe Park, Bath, BA13NG

Employer's website: https://www.ruh.nhs.uk/