Ward Clerical Officer

NHS Ayrshire & Arran; Kilmarnock; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Ayrshire and Arran is seeking a Ward Clerical Officer for a 12-month fixed-term position at University Hospital Crosshouse. The role involves maintaining patient records, managing appointments, and providing reception services, requiring candidates to have SVQ Level 2 in administration or equivalent experience.

Qualifications

• Ability to work flexibly to meet service demands.
• SVQ Level 2 in administration or equivalent qualification or experience.

Responsibilities

• Maintain and file patient confidential records.
• Record patient related data and manage appointments using a computerized system.
• Provide reception services and handle phone communications.

Skills

Flexibility

Education

SVQ Level 2 in administration

Job description

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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website -

Position:

An exciting opportunity has arisen for a Ward Clerical Officer based at University Hospital Crosshouse. This is a 12 month, fixed-term position.

What you will do:

Duties include the maintenance and filing of patients confidential records, recording patient related data, admissions and booking out-patient appointments using the computerised Patient Management System. Providing reception services, answering telephones and relaying messages.

For further information on the role please click the link below to view the job description

Knowledge, training and/or experience required to do the job:

• You should be able to work flexibly in order to meet service demands.
• Candidates should possess SVQ Level 2 in administration or equivalent qualification or experience.

For further information on the requirements for the role please click the link below to view the person specification

Hours:

37 hours per week.

Monday – Thursday 8am – 4.15pm [45 min break]

Friday – 8am – 3.45pm [45 minute break]

ADDITIONAL INFORMATION FOR OVERSEAS CANDIDATES

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. The Recruitment Team are unable to answer individual queries at application stage about this, please visit for further information.

ADDITIONAL INFORMATION FOR ALL CANDIDATES

You should apply for this post by completing the application process on JobTrain.

• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and also your JobTrain account for updates.
• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

We are unable to provide sponsorship for bank contracts.