Ward Administrator – Flexible NHS Admin Support

CNWL; London Borough of Brent; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Relocation package (subject to eligibl

Flexible working options

Bank assignments for many roles

Job summary

CNWL Brent Borough is seeking two administrative staff to provide efficient and confidential support for acute wards. The role involves handling documents, scheduling and coordinating meetings, and liaising with ward managers and other departments. A strong sense of discretion and organisational ability are essential.

These roles offer a pathway to develop in a busy NHS environment with opportunities for flexible working arrangements where possible.

Responsibilities

• Prepare and distribute documents by copy or audio typing.
• Deal with telephone calls, post and direct contacts with clients and agencies, referring complex matters to senior staff and taking messages.
• Photocopying and scanning of notes, uploading notes electronically on patient system.
• Ensure patient consent has been given when releasing confidential information to others.
• Deal with outgoing and incoming correspondence, ensuring timely distribution and tracking of actions and deadlines.
• Process referrals addressed to psychiatrists via the team’s single point of entry system.
• Process enquiries from service users within professional boundaries.
• Maintain filing system and record the movement of clients’ case notes according to Trust policies.
• Assist with input and retrieval of client details and clinical information.
• Assist with subject access requests for the ward.
• Assist with administration of clinical and professional meetings.
• Ensure all relevant paperwork is filed correctly in client files.
• Support the ward team by introducing systems to improve office practice.

Job description

CNWL Brent Borough is seeking two administrative staff to provide efficient and confidential support for acute wards. The role involves handling documents, scheduling and coordinating meetings, and liaising with ward managers and other departments. A strong sense of discretion and organisational ability are essential.

These roles offer a pathway to develop in a busy NHS environment with opportunities for flexible working arrangements where possible.