Ward Administrator & Housekeeping Coordinator

Southend University Hospital NHS Trust; Southend-on-Sea; On-site; GBP 23,000 - 28,000; Full time

Job summary

Southend University Hospital NHS Trust is seeking a Ward administrator/housekeeper to support meal delivery, patient cleaning duties, and to oversee contracted domestic standards across the Ward. The role includes managing stock, reporting equipment faults, and assisting with reception duties for the Cardiac and Medical Day Stay areas.

The role involves responding to patient queries, liaising with nursing staff, and performing general administrative tasks such as typing letters and taking

Qualifications

• Experience as Ward administrator or hospital receptionist preferred.
• Experience with patient queries and communicating with nursing staff.
• Ability to manage multiple administrative tasks and meet deadlines.

Responsibilities

• Take telephone calls and refer to appropriate personnel.
• Respond to queries from patients and relatives and inform them of collection times.
• Prepare notes for procedures and admissions ensuring pathways are present.
• Admit and discharge patients as per pathway and attend ward clerk meetings.
• Take minutes at relevant meetings for Ward Manager and support clerical tasks.

Skills

Telephone handling

Minute taking

Typing

Administrative tasks

Job description

Southend University Hospital NHS Trust is seeking a Ward administrator/housekeeper to support meal delivery, patient cleaning duties, and to oversee contracted domestic standards across the Ward. The role includes managing stock, reporting equipment faults, and assisting with reception duties for the Cardiac and Medical Day Stay areas.

The role involves responding to patient queries, liaising with nursing staff, and performing general administrative tasks such as typing letters and taking