(*) Ward administrator/housekeeper

VerseOne Group; Southend-on-Sea; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Zusammenfassung

Mid and South Essex NHS Foundation Trust is recruiting a Ward administrator/housekeeper to support meal service delivery, communicate dietary needs and oversee ward cleanliness. The role includes daily checks of oxygen units, stock management and liaison with nursing staff.

You will also assist with Cardiac and Medical Day Stay receptionist duties, take calls, arrange patient movements and help ensure patient pathways are followed.

Qualifikationen

• GCSE English and Mathematics (or equivalent) required.
• Driving licence required.
• Public-facing and hospital experience preferred.
• Good communication and organisational skills essential.
• Knowledge of patient IT systems advantageous.

Aufgaben

• Support meal service delivery and communicate dietary requirements.
• Oversee cleaning standards and discharge cleaning of patient areas.
• Check oxygen and suction units daily; ensure stock availability of linen.
• Report faulty/defective equipment to the trust helpdesk.
• Assist with Cardiac and Medical Day Stay receptionist duties when needed.

Kenntnisse

Public-facing experience

Hospital experience

Communication skills

Organisational skills

Patient IT systems knowledge

Ausbildung

GCSE English and Maths or equivalent

Driving licence

Jobbeschreibung

Mid and South Essex NHS Foundation Trust

(**) Ward administrator/housekeeper

The closing date is 21 October 2026

We have an exciting opportunity for you to join us here at Mid and south Essex Foundation Trust as our Ward administrator/housekeeper.

You will support the provision of the meal service, ensuring meals are delivered to patients in a timely manner; ensuring special dietary requirements are communicated.

Undertake discharge cleaning of the patient's bed space, chairs, lockers, cardiac monitoring equipment on all patients discharge

To oversee the standard of cleaning service provided by the hospital contracted domestic, reporting problems to the Ward Manager or senior nurse in charge.

Ensure that all oxygen and suction units by each bed are checked on a daily basis, are single use, clean, tidy and in good working order.

Ensure the correct level of stock for linen is available. Ensure clean utility/clinical store is kept tidy and restocked.

Ensure faulty/broken/defective equipment is reported to the trust helpdesk or appropriate person or team.

Ensure clinical areas are cleaned and tidied in partnership with the ward domestic. Deliver to the onsite laboratory blood and microbiology samples

Respond to patient queries, escalating clinical questions to nursing staff.

Main duties of the job

Assist the nursing team to maintain safety of the environment, for example checking emergency buzzers are working, liasing with the medical equipment library to repair any defective medical equipment, checking oxygen supplies are sufficient and in date and maintaining stock supplies of medical consumables.

You will supporting the Ward Administrator with Cardiac and Medical Day Stay receptionist duties and undertaking the role in their absence this includes :

Take telephone calls and refer to appropriate personnel.

Respond to queries from GP's patients, their relatives and ensure they are informed of patient's accurate collection time.

Prepare notes for all procedures prior to admission ensuring pathways are present.

Admit and discharge patients as per Medway pathway. Attendance at relevant meetings including Ward clerk meetings. Take minutes at relevant meetings for Ward Manager.

Support ward managers with general administrative tasks, for example typing and sending letters.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

For full details about this varied and rewarding role, please see attached job description.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires. for some roles i.e. roles for band 2 to 4, inclusive.

Person Specification

Qualifications

• GCSE level English and Mathematics or equivilant
• Driving licence

Knowledge and Experience

• Previous experience of working in a Public facing role
• Previous experience of working in an hospital role

Communication Skills

• Proven communication skills
• Proven organisational skills
• Knowledgeable of patient IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£25,272 a yearPer Annum (Pro Rata for Part Time)