Housekeeper

Berkshire Healthcare Foundation Trust; Maidenhead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working options

27 days' annual leave

Learning and career development

Cycle to Work program

Free staff parking on site

Job summary

Berkshire Healthcare NHS Foundation Trust in Maidenhead is seeking an enthusiastic and organized Housekeeper to join our inpatient ward team, working 37.5 hours per week.

You will help maintain a clean, comfortable ward environment, support infection prevention, coordinate meals, manage stocks, and participate in patient experience. Full training will be provided and weekend working is included.

Qualifications

• Good communication and customer service skills.
• Ability to work effectively as part of a team and organise your own workload.
• Basic IT skills and willingness to use digital systems.
• A caring, sensitive and compassionate attitude towards patients and visitors.

Responsibilities

• Maintain a safe, clean and comfortable ward environment for patients, visitors and staff.
• Support infection prevention and control standards by monitoring cleanliness and liaising with domestic teams.
• Coordinate and support patient meal services.
• Maintain ward stocks, including stores, food and linens.
• Ensure patient areas and equipment are clean and well maintained; report maintenance concerns.
• Assist with collecting patient feedback and supporting a positive patient experience on the ward.
• Work flexibly to support the changing needs of the ward and service.

Skills

Good communication

Teamwork & workload planning

Basic IT skills

Compassionate patient care

Education

GCSE English & Maths

Food Hygiene certificate

Infection control training

NVQ/Apprenticeship in care/housekeeping

Job description

St Mark's Hospital in Maidenhead currently has one inpatient ward, with a second, modern ward due to open later this year. We are looking for an enthusiastic and organised Housekeeper to join our multi-disciplinary inpatient team.

As an integral member of the ward team, you will help maintain a clean, comfortable and well-equipped environment for our patients, supporting high standards of infection prevention and control, nutrition and hydration, stock management and patient experience. Working alongside nursing, therapy, domestic, catering and estates teams, you'll be at the heart of ensuring the ward runs smoothly and efficiently every day.

We are looking for someone who is reliable, organised, flexible and enjoys working with people. Previous housekeeping or care experience would be beneficial but is not essential, as full training and support will be provided. This is a full time (37.5hrs) permanent role, which will include weekday and weekend working.

The unit is based in Maidenhead close to local shops and public transport links for easy commuting, and St Mark's Community Hospital staff are eligible for Fringe London Weighting under Agenda for Change, which equates to an additional 5% of your basic NHS salary, as well as free staff parking on site.

Unfortunately, this role doesn't meet the requirements for Certificate of Sponsorship.

Main duties of the job

• Work as part of the multidisciplinary team to maintain a safe, clean and comfortable ward environment for patients, visitors and staff.
• Support infection prevention and control standards by monitoring cleanliness and liaising with domestic teams regarding routine, deep and enhanced cleaning requirements.
• Coordinate and support patient meal services.
• Maintain ward stocks, including stores, food and lines, ensuring supplies are available to meet patient needs.
• Ensure patient areas, equipment and ward environments are clean, tidy and well maintained, reporting maintenance or environmental concerns appropriately.
• Assist with collecting patient feedback and supporting a positive patient experience on the ward.
• Work flexibly to support the changing needs of the ward and service.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities

  'Cycle to Work' and car leasing scheme including electric vehicles

• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Job responsibilities

The must haves for this role:

• Good communication and customer service skills.
• Ability to work effectively as part of a team and organise your own workload.
• Basic IT skills and willingness to use digital systems. [HK JD.pdf | Word]
• A caring, sensitive and compassionate attitude towards patients and visitors.

For further information about the role, please see attached job description and person specification.Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Ellen Bowley on 01189495248 or email: [e-mail] wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Education, qualifications or training

• English and Maths GCSE or equivalent
• Food Hygiene certificate/ willing to undertake
• Infection control training/ willing to undertake
• NVQ or Apprentice training relevant to role

Knowledge, skills and abilities

• Good communication skills verbal and written
• Ability to work as part of a team
• Willingness to learn new skills
• Computer Literate
• Ability to organise own workload
• Ability to prioritise
• Ability to work with minimal supervision

Additional Requirements

• Flexible approach to assist with unit operational duties
• Reasonable level fitness (manual handling required)
• Sensitive caring nature

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Berkshire Healthcare Foundation Trust