Ward Administration Specialist (Band 3) — NHS Trust

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking two Ward Administrators for QE Hospital. Roles include part-time and full-time posts across Ward 516, Ward 513 and Ward 518, supporting clinical teams with diary management, records, and meetings.

The role emphasizes confidentiality, data protection, and efficient, patient-centred administrative support within a busy hospital ward environment. Training and development opportunities are available.

Qualifications

• Experience in an administrative role within a busy healthcare setting is essential.
• Proficient in diary management, filing systems and minute taking.
• Experience with MS Office (Word, Excel, Outlook) and data entry/ retrieval.
• Understanding of confidentiality, data protection and information governance requirements.

Responsibilities

• Manage correspondence and maintain accurate ward records.
• Arrange and minute meetings and coordinate calendars across wards.
• Order essential supplies and support workforce administration processes.
• Coordinate communications with internal and external stakeholders to ensure smooth ward operations.
• Maintain ward information systems and ensure confidentiality and accuracy.

Skills

Diary management

Meeting coordination

Data entry

Confidentiality

Customer service

Education

GCSE English

GCSE Maths

NVQ Level 3 in Business Administration

Tools

Microsoft Office

Health information systems

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking two Ward Administrators for QE Hospital. Roles include part-time and full-time posts across Ward 516, Ward 513 and Ward 518, supporting clinical teams with diary management, records, and meetings.

The role emphasizes confidentiality, data protection, and efficient, patient-centred administrative support within a busy hospital ward environment. Training and development opportunities are available.