Waking Night Mental Health Support Worker

Securitas UK; Eastbourne; On-site; GBP 18,000 - 24,000; Full time

Job summary

Securitas UK in Eastbourne is seeking compassionate Waking Night Mental Health Support Workers to provide overnight support to individuals with mental health needs. You will ensure safety, wellbeing, and comfort throughout the night, while maintaining documentation and clear handovers.

The role requires empathy, strong communication, and the ability to work both independently and as part of a team. Previous mental health or social care experience is desirable.

Qualifications

• Previous experience, ideally Mental Health/LD/Neurodiverse support.
• Ability to positively address and challenge inappropriate or negative behaviours and attitudes.
• Experience of using therapeutic de-escalation and/or crisis intervention techniques.
• Able to respond to changes in an individual’s needs and meet deadlines.
• To encourage and manage participation and involvement from the people we support.
• Computer literate, with confidence in using all Microsoft office programmes

Responsibilities

• Provide person-centred care and emotional support during waking night shifts.
• Monitor wellbeing and respond to incidents calmly and professionally.
• Assist with night-time routines and personal care where required.
• Maintain accurate records and communicate effectively with day staff for continuity of care.
• Promote independence and recovery-focused approaches

Job description

Job Description

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Key Responsibilities

• Provide person-centred care and emotional support during waking night shifts.


• Monitor wellbeing and respond to any incidents calmly and professionally.


• Assist with night-time routines and personal care where required.


• Maintain accurate records and communicate effectively with day staff for continuity of care.


• Promote independence and recovery-focused approaches.

What We’re Looking For

• Enthusiasm for working in mental health and supporting vulnerable individuals.


• Excellent communication skills and a calm, patient approach.


• Ability to work independently and as part of a team.


• Previous experience in mental health or social care is desirable


• Right to work in the UK (we cannot offer sponsorship for this role).

Skills & Experience

• Previous experience, ideally Mental Health/LD/Neurodiverse support.


• Ability to positively address and challenge inappropriate or negative behaviours and attitudes.


• Experience of using therapeutic de-escalation and/or crisis intervention techniques.


• Able to respond to changes in an individual’s needs and meet deadlines.


• To encourage and manage participation and involvement from the people we support.


• Computer literate, with confidence in using all Microsoft office programmes

Desired Skills:

It would be desirable for you to have had experience supporting a person(s) with a mental health condition and within a community-based service.

We are looking for compassionate and reliable Waking Night Mental Health Support Workers to join our dedicated team in Eastbourne. You will provide overnight support to individuals with mental health needs, ensuring their safety, wellbeing, and comfort throughout the night.

This is a rewarding role where you will make a real difference by offering reassurance, practical assistance, and emotional support during challenging times.