Waking Night Support Worker

Hertfordshire County Council; Hoddesdon; On-site; GBP 26,000 - 29,000; Full time

Job summary

Hertfordshire County Council in Hoddesdon is seeking a Waking Night Support Worker to join Isabel Court, a supported living service for adults with learning disabilities. This 35-hour permanent role offers a starting salary of £26,427 rising to £29,071 plus 10pm–7am enhancements and weekend allowances, pro rata for part-time workers.

You will assist with personal care, moving and handling, medication administration and health support, while coordinating shifts and contributing to service quality.

Qualifications

• Experience of supporting people with learning and physical disabilities.
• NVQ/QCF level 2 qualification or equivalent or be willing to work towards an RQF level 2.
• Ability to reflect on your own experiences and practice to build professional relationships with the people we support, family carers and other agencies to understand the needs and rights of disabled adults.
• Confident in the use of a computer to organise and record information clearly and accurately, update support plans, attend online training sessions, send emails etc.
• Always aware of risks and how they can be minimised ensuring the health and safety of colleagues and the people we support.
• Experience leading and coordinating shifts on a regular basis

Responsibilities

• To support people, in line with their support plans, including people with complex emotional, physical and health need to maximise and maintain their independence.
• The support you will give will include intimate personal care, moving and handling including hoisting, turning and rolling, administering medication as needed and supporting with health needs such as epilepsy.
• Undertake medication duties, including administration and recording.
• Participate in the Performance Management and Development Scheme (PMDS); attend regular formal supervision and training
• Lead and coordinate shifts
• Assist with daily household tasks
• Participate in improving the quality of service experienced by the people we support.

Skills

Experience with disabilities

NVQ/QCF level 2

Communication skills

Lead shifts

Health and safety awareness

Education

NVQ/QCF level 2 or equivalent

RQF level 2

Job description

Job Title: Waking Night Support Worker
Starting Salary: £26,427 progressing to £29,071 + time and a third for working between 10pm and 7am, 6% MUSHA Payment for weekend working per annum (pro rata for part time)
Hours:35
Location:Hoddesdon
Contract Type: Permanent
Directorate:Adult Care Services

About The Team

Isabel Court is a Supported Living Service and Short break service which provides flexible supported and respite accommodation for adults with learning disabilities. Providing support to people with a wide variety of associated needs including people with a physical disability. This comprises of support and assistance depending on individual needs around mealtimes, personal care, housework, cooking, attending appointments and supporting with leisure activities.

The people we support at Isabel Court live in shared accommodation and 2 self-contained flats with 24-hour staffing including waking night support. As well as 3 bedded short break accommodation.

Job Introduction

Job Title: Waking Night Support Worker
Starting Salary: £26,427 progressing to £29,071 + time and a third for working between 10pm and 7am, 6% MUSHA Payment for weekend working per annum (pro rata for part time)
Hours:35
Location:Hoddesdon
Contract Type: Permanent
Directorate:Adult Care Services

About The Team

Isabel Court is a Supported Living Service and Short break service which provides flexible supported and respite accommodation for adults with learning disabilities. Providing support to people with a wide variety of associated needs including people with a physical disability. This comprises of support and assistance depending on individual needs around mealtimes, personal care, housework, cooking, attending appointments and supporting with leisure activities.

The people we support at Isabel Court live in shared accommodation and 2 self-contained flats with 24-hour staffing including waking night support. As well as 3 bedded short break accommodation.

About The Role

Shifts - 9.45pm – 7.45am – over 4 week rolling rota including weekends

Working in people at Isabel court:

• To support people, in line with their support plans, including people with complex emotional, physical and health need to maximise and maintain their independence.
• The support you will give will include intimate personal care, moving and handling including hoisting, turning and rolling, administering medication as needed and supporting with health needs such as epilepsy.
• Undertake medication duties, including administration and recording.
• Participate in the Performance Management and Development Scheme (PMDS); attend regular formal supervision and training
• Lead and coordinate shifts
• Assist with daily household tasks
• Participate in improving the quality of service experienced by the people we support.

Our services require supporting individuals with personal care including bathroom support, mobility aids, and dietary needs (training provided). This includes the use of moving and handling equipment, so it's important that you're physically capable of performing these tasks safely and effectively.

This role involves shift work on nights, including weekends and bank holidays throughout the year.

About You

Essential:

• Experience of supporting people with learning and physical disabilities
• Either have an NVQ/QCF level 2 qualification or equivalent or be willing to work towards an RQF level 2
• The ability to reflect on your own experiences and practice to build professional relationships with the people we support, family carers and other agencies to understand the needs and rights of disabled adults
• Confident in the use of a computer to organise and record information clearly and accurately, update support plans, attend online training sessions, send emails etc.
• Always aware of risks and how they can be minimised ensuring the health and safety of colleagues and the people we support.
• Experience leading and coordinating shifts on a regular basis

Our services require supporting individuals with personal care including bathroom support, mobility aids, and dietary needs (training provided). This includes the use of moving and handling equipment, so it's important that you're physically capable of performing these tasks safely and effectively

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 6. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please contact [e-mail] for an informal discussion about the role.

Interview Date: 16th September 2026

Additional Information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be aDisability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).Further information about the legal requirement can be found here.