Waking Night Support Worker

Hertfordshire County Council; Gateshead; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Secondment opportunities

Job summary

Hertfordshire County Council is recruiting a Waking Night Support Worker in Watford to assist adults with learning disabilities and mental health needs in Cassio Metro. The role involves night shifts, personal care, medication support, and coordinating with the team to maintain wellbeing.

You will work in residents' homes, following support plans and risk assessments, with training and supervision provided. The position offers progression and a supportive environment.

Qualifications

• Experience supporting people with learning and mental health needs.
• NVQ/QCF level 2 or equivalent, or willing to work towards RQF level 2.
• Ability to reflect on practice and build professional relationships.

Responsibilities

• Support people in their own homes per support plans to maximise independence.
• Assist with personal care, moving and handling, and health needs as required.
• Administer medications when needed and record it accurately.
• Manage finances in line with support plans and policy.
• Lead and coordinate shifts and participate in PMDS processes.
• Assist with daily household tasks and accompany health appointments.
• Contribute to improving the quality of service for the people supported.

Skills

Experience with learning disabilities

Mental health experience

Computer literacy

Shift leadership

Risk awareness

Education

NVQ/QCF level 2 or equivalent

Job description

Job Introduction

Job Title: Waking Night Support Worker

Starting Salary: £26,427 progressing to £29,071 per annum (pro rata for part time)

Hours:20

Location: Cassio Metro, Watford

Contract Type: Fixed Term - 31st March 2027

Directorate: Adult Services

About The Team

Cassio Metro is a supported living service, with 7 self-contained flats, supporting adults with a dual diagnosis of learning disabilities and mental health.

The staff team is comprised of 12 staff, including 4 waking night staff.

About The Role

Working in peoples’ own homes at Cassio Metro, to support them with:

• To support people, in line with their support plans, including people with complex emotional, physical and health need to maximise and maintain their independence and wellbeing.
• The support you will give may include personal care, moving and handling, administering medication as needed and supporting with health needs such as epilepsy and diabetes.
• Act as a named link worker to individuals, developing or contributing to support plans, risk assessments and guidelines
• Undertake medication duties, including training, administration and recording.
• To be responsible for handling of people’s finances in line with support plans and policy.
• Participate in the Performance Management and Development Scheme (PMDS); attend regular formal supervision and training
• Lead and coordinate shifts
• Assist with daily household tasks
• Support people to attend health appointments as and when required
• Participate in improving the quality of service experienced by the people we support.

In this service we support people with personal care, which can involve using moving and handling equipment and you would need to be physically able to manage this type of work.

This role involves shift work on nights.

About You

Essential

• Experience of supporting people with learning and mental health issues.
• Either have an NVQ/QCF level 2 qualification or equivalent or be willing to work towards an RQF level 2
• The ability to reflect on your own experiences and practice to build professional relationships with the people we support, family carers and other agencies to understand the needs and rights of disabled adults
• Confident in the use of a computer to organise and record information clearly and accurately, update support plans, attend online training sessions, send emails etc.
• Always aware of risks and how they can be minimised ensuring the health and safety of colleagues and the people we support.
• Experience leading and coordinating shifts on a regular basis

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 6. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please [e-mail] an informal discussion about the role.

Interview Date: 4th Nov

Benefits of working for us

Secondment

This role is open to secondments for eligible employees who work for HCC. If you wish to apply on a secondment basis, you must have your line manager’s approval before submitting your application. You will be asked to confirm this within your application form. If you are not eligible for a secondment (e.g., you are currently on a fixed‑term contract that would end before this positions ends) or you indicate that your manager cannot support a secondment, your application will be considered on a fixed‑term contract basis instead.

Additional Information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).Further information about the legal requirement can be found here.