Waking Night Support Worker

Dimensions (UK) Ltd.; Costessey; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible shift patterns

30 days paid annual leave

Career progression opportunities

Salary advance scheme (up to 50% of工资)

High Street Discounts

Life Assurance

Company Pension

Industry leading training

Enhanced DBS paid by us

Job summary

Dimensions (UK) Ltd. is seeking a Waking Night Support Worker to care for four gentlemen in Costessey. The role involves lone working, night-time checks, and providing personal care or support as required, with additional duties such as housekeeping and meticulous record-keeping.

Induction includes mandatory training and time with the day team before transitioning to night shifts. A full UK manual driving licence is required, and there are opportunities for progression within a supportive team.

Qualifications

• Full UK manual driving licence is required.
• Ability to work independently and make sound decisions while lone working.
• Strong communication and record-keeping skills are essential.
• Willingness to complete training and work daytime shifts during induction.

Responsibilities

• Perform nightly wellbeing checks and provide personal care or support as needed.
• Maintain household duties (cleaning, laundry, ironing) and accurate records.
• Support day team with handovers and occasional daytime shifts.
• Ensure safe, person-centred care and respond to overnight concerns.

Skills

Driving licence

Lone working

Communication

Record keeping

Personal care

Job description

As a Waking Night Support Worker, you'll be supporting four gentlemen who live together in Costessey, ensuring they remain safe, comfortable and well throughout the night. This is a lone-working role where you'll carry out regular wellbeing checks, provide support when needed, and respond to any overnight concerns.

While some of the gentlemen sleep independently, others may require reassurance, support with personal care, medication assistance, or help during periods of wakefulness. One gentleman can experience unsettled nights, so you'll need to be comfortable providing support and companionship throughout the night when required.

You'll also be responsible for completing household duties, including cleaning, laundry and ironing, maintaining accurate records, and ensuring a smooth handover to the day team.

Whilst this role is primarily focused on waking nights, it is not a waking night-only contract. We work as one team and, from time to time, you'll be expected to support and assist the day team by picking up daytime shifts where home needs require it.

When you join us, you won't move straight onto waking nights. You'll initially spend time working alongside the day team, completing your induction, mandatory training and getting to know the gentlemen, their routines, preferences and support needs. This provides a strong foundation and helps ensure you feel confident and well-prepared before transitioning to night support.

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.

If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.

We're looking for someone who is reliable, caring and able to work confidently on their own during waking night shifts. You'll be comfortable taking responsibility for the home overnight, while ensuring the people we support receive high-quality, person-centred support whenever it's needed. To be successful in this role, you'll:

• Hold a full UK manual driving licence and be confident driving both manual and automatic vehicles.
• Be able to work independently and make sound decisions whilst lone working.
• Be flexible and willing to primarily work waking nights, as well as support the day team when required.
• Have good communication and record-keeping skills.
• Be comfortable supporting with personal care, medication, meal preparation and household tasks.
• Be willing to complete training and work daytime shifts during your induction period before transitioning to waking nights.
• Be proactive, organised and able to remain calm and patient in a variety of situations.

Previous experience in care or support work is welcome but not essential. We're much more interested in your values, attitude and willingness to learn, as full training and ongoing support will be provided.

At Dimensions, your hard work doesn't go unnoticed. Guided by integrity and respect, we'll reward you with benefits that truly make a difference in your life and your wellbeing. From financial peace of mind to moments of recognition that make you proud, we'll value you every step of the way. Rooted in partnership, we believe that when we take care of you, you can keep making everyday matter - for the people we support and for yourself.

This is a full time permanent position, working 37.5 hours per week on a waking night rota. Typical shifts are 9:00pm to 7:00am, with 3-4 shifts per week, including weekends. A competitive payrate with uplift for overtime you chose to work.

• Flexible shift patterns to suit your needs.
• 30 days paid Annual Leave (including public holidays - pro rata).
• Opportunities for career progression.
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension.
• Industry leading training.
• Enhanced DBS paid for by us.