Waken Night Support Worker

Mencap; Derry/Londonderry; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

24 days of paid holiday

Discounts at retailers

Health cash plan

Interest-free loans

Job summary

Mencap is seeking a Waken Night Support Worker in Londonderry to provide compassionate care for people with learning disabilities. The role involves night shifts, assisting with personal care and daily tasks, and promoting independence through Positive Behaviour Support strategies.

The ideal candidate will be patient, empathetic, and flexible, with a commitment to safety and wellbeing. Registration with NISCC is required, with an enhanced Access NI check.

Qualifications

• Ability to communicate with empathy and positivity.
• Flexibility to work nights, weekends and shifts.
• Willingness to register with NISCC and undergo Enhanced Access NI check.

Responsibilities

• Support people with learning disabilities in daily lives and routines.
• Assist with personal care and medication, including bathing and dressing.
• Help with finances and everyday tasks like shopping and bill payments.
• Encourage independence and social inclusion by supporting community activities.
• Use Positive Behaviour Support strategies to enhance quality of life.
• Build trusting, meaningful relationships based on empathy and respect.

Skills

Compassionate

Patient

Excellent conversational skills

Good sense of humour

Rapport building

Job description

Are you a compassionate, patient, and dedicated individual with a passion for helping others? We are looking for someone who has a fun, engaging and positive approach to communication, the ideal candidate will have excellent conversational skills, a good sense of humour and the ability to build rapport through natural, meaningful interactions.

You should be able to incorporate Positive Behaviour Support (PBS) techniques into everyday conversations, using encouragement, positive reinforcement, empathy and creativity to promote engagement, confidence and positive outcomes.

We have 2 x full-time waken night contracts available in our Derry/Londonderry service, working waken nights shifts across the week, weekends and bank holidays.

What You’ll Do:

• Support people with learning disabilities in their daily lives and routines
• Assist with personal care and medication, including bathing and dressing
• Help with finances and everyday tasks like shopping and bill payments
• Encourage independence and social inclusion by supporting community activities and groups
• Use Positive Behaviour Support strategies to enhance quality of life
• Build trusting, meaningful relationships based on empathy and respect

What We’re Looking For:

• A genuine passion for supporting others
• Flexibility to work a range of shifts including, weekends, and waken nights
• A positive, patient, and empathetic attitude
• Willingness to register with NISCC and undergo an enhanced Access NI check

Shifts:

Night Shifts: 9:00pm - 9:00am

(Rota prepared 4+ weeks in advance to support your work/life balance)

Mencap holds a Home Office sponsorship licence; however, due to current restrictions on our allocation of Certificates of Sponsorship, we are unable to offer sponsorship for this role. Applicants must therefore have the right to work in the UK without sponsorship.

JOB ID: 37141

Waken Night Support Worker

Company: Mencap

Salary: £26,228 to £26,228 a year

Hours: Full-time

Location: Londonderry, BT48

Job type: Permanent

Posting date: 24 Oct 2026

Closing date: 20 Nov 2026

Summary

Job Advert

Are you a compassionate, patient, and dedicated individual with a passion for helping others? We are looking for someone who has a fun, engaging and positive approach to communication, the ideal candidate will have excellent conversational skills, a good sense of humour and the ability to build rapport through natural, meaningful interactions.

You should be able to incorporate Positive Behaviour Support (PBS) techniques into everyday conversations, using encouragement, positive reinforcement, empathy and creativity to promote engagement, confidence and positive outcomes.

We have 2 x full-time waken night contracts available in our Derry/Londonderry service, working waken nights shifts across the week, weekends and bank holidays.

What You’ll Do:

• Support people with learning disabilities in their daily lives and routines
• Assist with personal care and medication, including bathing and dressing
• Help with finances and everyday tasks like shopping and bill payments
• Encourage independence and social inclusion by supporting community activities and groups
• Use Positive Behaviour Support strategies to enhance quality of life
• Build trusting, meaningful relationships based on empathy and respect

What We’re Looking For:

• A genuine passion for supporting others
• Flexibility to work a range of shifts including, weekends, and waken nights
• A positive, patient, and empathetic attitude
• Willingness to register with NISCC and undergo an enhanced Access NI check

Contract & Shift Details:

• 2 x Fulltime waken night contracts

Shifts:

• Night Shifts: 9:00pm - 9:00am

(Rota prepared 4+ weeks in advance to support your work/life balance)

Mencap holds a Home Office sponsorship licence; however, due to current restrictions on our allocation of Certificates of Sponsorship, we are unable to offer sponsorship for this role. Applicants must therefore have the right to work in the UK without sponsorship.

JOB ID: 37141

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team

https://jobs.mencap.org.uk/benefits.aspx

*T&C's apply based on contract

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability, either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It is okay to make mistakes, but we learn from them and make changes.
• Everywhere, people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap, and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.