Waiting Team Member | 50% Dining Discount & Perks

Public House Group; Greater London; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% off food and drink

Staff meals on shift

Enhanced maternity/paternity pay after

Wellbeing platform access

Employee of the Month £150 meal for 2

Career progression & training

24/7 health & wellbeing support

Employee referral scheme

Discounts on Benefits platform

Service charge goes to staff

Job summary

Public House Group is seeking waiting team members in London venues to provide warm, friendly service and menu guidance. You will work with chefs and bartenders to ensure a seamless guest experience and participate in a supportive team environment.

The role emphasizes hospitality excellence, strong communication, and a flexible approach to shifts. Prior high-end, high-volume exposure is advantageous, with opportunities for progression and staff benefits across the group.

Qualifications

• Positive and friendly attitude is essential.
• Excellent communication and interpersonal skills required.
• Ability to work effectively in a fast-paced environment.
• Passion for delivering exceptional customer service and creating a positive guest experience.

Responsibilities

• Greet guests warmly and make them feel welcome, assisting with menu choices and special requests.
• Develop menu knowledge to answer questions and provide recommendations.
• Proactively check on guests to ensure satisfaction and address issues.
• Collaborate with kitchen, bartenders and other team members for smooth service.

Skills

Friendly attitude

Excellent communication

Interpersonal skills

Teamwork

Resilience in fast-paced environments

Job description

Public House Group is seeking waiting team members in London venues to provide warm, friendly service and menu guidance. You will work with chefs and bartenders to ensure a seamless guest experience and participate in a supportive team environment.

The role emphasizes hospitality excellence, strong communication, and a flexible approach to shifts. Prior high-end, high-volume exposure is advantageous, with opportunities for progression and staff benefits across the group.