Waiting Team Member

Totaljobs Group Ltd; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits at a stunning hotel on the Isle of Wight, where you can be part of a vibrant team delivering exceptional service. As a Waiting Team Member, you'll play a crucial role in enhancing the guest experience, ensuring that every visitor feels valued and cared for. With opportunities for career development and a supportive environment, this role is perfect for those who are passionate about hospitality and eager to learn. Join a forward-thinking company that values diversity and inclusion, and take the next step in your career while enjoying fantastic perks and benefits.

Benefits

Live-in accommodation may be available

Free use of gym and leisure facilities

Discounted food onsite

Access to discounts with national brands

Career development opportunities

20% discount for family & friends

Qualifications

• Passion for food and drink with a focus on customer service.
• Willingness to learn and improve knowledge on tailored selling.

Responsibilities

• Deliver excellent service within the Hospitality department.
• Support the smooth running of the guest journey.

Skills

Customer Service

Food and Beverage Knowledge

Team Collaboration

Willingness to Learn

Education

Qualifications in Hospitality

In-house Training

Job description

This job application is restricted to applicants in the UK only.

Join our team at Bembridge Coast, part of the Warner Hotels Group. This 258-bedroom hotel with a theatre, spa, and leisure facilities offers stunning views of the Solent on the Isle of Wight.

Up to £11.44 per hour dependent on age

We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.

What are we looking for?

• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.