Bar and Waiting Team Member

TN United Kingdom; Greater Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a proud and family-owned brewery with nearly 200 years of tradition! As a Bar and Waiting Team Member, you'll be at the heart of delivering exceptional customer experiences in a vibrant and supportive environment. Enjoy fantastic perks like discounts on food and drink, opportunities for career growth, and a fair share of tips. This role is perfect for those who are proactive, passionate about hospitality, and eager to learn about our exceptional beers. Be part of a team that values togetherness and personal growth while creating memorable moments for our guests.

Benefits

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Annual profit share

Wellbeing support

Career growth opportunities

Access to discounts via JW BenefitHub

Qualifications

• Passionate about hospitality and providing excellent customer service.
• Ability to work well in a team and support colleagues.

Responsibilities

• Provide best-in-class customer service tailored to individual needs.
• Support teammates in various tasks and ensure a friendly atmosphere.
• Recommend food and drinks confidently to customers.

Skills

Customer Service

Teamwork

Proactive Attitude

Knowledge of Beers

Job description

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We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistance Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best-in-class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drinks to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive, and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together