Waiting Staff

Norwich City Football Club; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic Waiting Staff to enhance the matchday experience at their vibrant venues. This role offers a unique opportunity to engage with fans while providing exceptional service in a fast-paced environment. Full training will be provided, making it perfect for those new to the hospitality sector. Enjoy competitive pay, flexible hours, and the chance to be part of a passionate team. If you're ready to embrace the excitement of matchdays and deliver top-notch service, this is the role for you!

Benefits

20% discount in all Club shops

Flexible working hours

Opportunity to work non-matchday events

Qualifications

• Experience in catering preferred but not essential.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcoming and serving customers in a formal dining environment.
• Ensuring accuracy of order taking and food delivery.

Skills

Customer Service

Communication Skills

Teamwork

Resilience

Job description

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Norwich City Football Club provided pay range

This range is provided by Norwich City Football Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Norwich City Football Club is looking to recruit Waiting Staff to work in our restaurants on first team matchdays.

If you would like the opportunity of providing excellent service and meeting new people come and join our winning team.

Whilst experience in catering is preferred, this is not essential as full training will be provided.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches.

A typical shift is 4 - 8 hours depending on the game and job role. This is a casual, hourly paid position.

Start dates will fall in line with the 2025 - 2026 football season.

In our corporate restaurants you will be responsible for:

• Welcoming and serving our customers in a formal dining environment.
• Providing exceptional customer service to our Carrow Road brand standard.
• Accuracy of order taking, food delivery and clearing.
• Ensuring your restaurant or bar is cleaned to the highest standard.
  
  

You will have:

• A resilient, calm and confident approach to working in a fast-paced environment.
• Excellent communication and interpersonal skills.
• The commitment and enthusiasm to achieve results.
• A can-do positive attitude and be a team player.
• Pride in your appearance as an ambassador for Norwich City Football Club.
  
  

What you will get in return:

• Competitive rates of pay.
• 20% discount in all Club shops.
• The opportunity to work non matchday events.
• If it is your first job, we will help you grow and develop within the workplace.
• If it’s additional ‘top up’ work to your existing job or studies, then we can provide flexible working hours in a unique working environment.
  
  

If you would like to soak up the atmosphere and buzz of a first team matchday please apply.

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

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