Bar and Waiting Staff

TN United Kingdom; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and lively front-of-house team as a Bar and Waiting teammate! This role offers the chance to polish existing skills or learn new ones while delivering exceptional customer experiences. You'll be the welcoming face of the establishment, ensuring guests feel valued and well taken care of. With opportunities for growth through award-winning training and apprenticeships, this position is perfect for those looking to build a long-term career in hospitality. Enjoy a fun work environment where teamwork and customer satisfaction are at the heart of everything we do.

Benefits

Award-winning training

Apprenticeship opportunities

Social and lively environment

Qualifications

• Passionate about providing brilliant customer service.
• Ability to upsell food and drinks effectively.

Responsibilities

• Welcome guests with a smile and provide excellent service.
• Help maintain a vibrant atmosphere and support the team.

Skills

Customer Service

Teamwork

Upselling

Communication

Education

No formal education required

Job description

We’re on the lookout for new Bar and Waiting teammates to join our team!

Make a name for yourself in our front of house team. Turn your hand to some new skills or polish up on some old ones. You’ll be part of a team delivering an experience that gets our guests coming back for more. Plus, within a social and lively environment, you’ll get to have a laugh along the way.

As part of our Bar and Waiting team, you’ll:

• Be the face of Marston’s, welcoming guests with a smile and looking after them throughout their visit.
• Help to create and maintain a vibrant, welcoming atmosphere.
• Be knowledgeable when taking orders/serving – upselling – our fantastic food and drinks.
• Be passionate about providing brilliant customer service.
• Care about the wider team, turning your hand to support wherever needed.
• Gain people, marketing, and operational skills whilst getting paid for it!
• Provide award-winning training and apprenticeship opportunities, allowing you to grow and develop whilst achieving a long-term career (if that’s what you’re after).