Waiting Staff

Ssp; Greater London; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends & Family discount app

Award-winning training & development

Health & wellbeing support

Job summary

SSP is seeking Waiting Staff for Dickens Inn, St. Katharine's Docks, London. This fixed-term contract runs until the end of December 2026, with a 20-hour minimum per week and shifts 9am–1am across weekdays and holidays.

Base pay £12.85/hour, plus £1.20/hour for midnight–6am shifts, and potential tips and service charges. Training and development opportunities available. Join a busy hospitality team serving iconic brands in airports, stations and travel hubs across the UK.

Qualifications

• Good level of spoken English to communicate with guests and colleagues.
• Ability to engage with customers and provide an outstanding experience.
• Able to work flexible hours including weekends and holidays.

Responsibilities

• Engage with customers and provide an outstanding customer experience.
• Set up event spaces and prepare for service to ensure readiness.
• Assist with serving drinks and taking orders via QR codes.

Skills

Spoken English

Customer service

Enthusiasm

Job description

WAITING STAFF - DICKEN'S INN, ST. KATHERINE'S DOCKS, LONDON
Fixed term contract until end of December 2026!

Please note this is 20h a week MINIMUM contract - succesfull candidates may be expected to have thier hours increased, depending on business needs.

Pay Rate: £12.85 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.05 per hour.

Opportunity to earn extra tips and service charge *

Please note that shifts are between 9am and 1am. Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Waiting Staff and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

ABOUT YOU:

• As a Waiting Staff, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• Due to some responsibilities within the Waiting Staff role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
• A good level of spoken English is needed to communicate effectively with guests and colleagues and to support safe and efficient service.

ABOUT THE WAITING STAFFSTAFF STAFF ROLE:

• Engage with customers and provide an outstanding customer experience.
• Set up event spaces and prepare for service to ensure everything is ready to a high standard.
• Help create a memorable and special experience for guests celebrating important occasions, including weddings.
• Collaborate with colleagues to ensure smooth and efficient operations.
• Keep all areas clean and tidy at all times.
• Take customer orders through table service and support guests using QR code ordering.
• Run food from the pass to tables efficiently and accurately.
• Prepare and serve drinks as part of the restaurant service.

AS A WAITING STAFF STAFF STAFF WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

*There is no contractual entitlement to be considered for a distribution of the tips within your role.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.