Waiting Staff

Lough Erne Resort; Enniskillen; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Resort discounts

Competitive pay

Descripción de la vacante

Lough Erne Resort in Enniskillen, UK, is seeking friendly Waiter/Waitress staff to join our Food & Beverage team. You will warmly welcome guests, take orders, and serve meals and drinks to meet five-star standards.

Full training is provided; previous hospitality experience helps but is not essential. We value a positive attitude, strong communication and teamwork, with flexible hours including evenings, weekends and public holidays.

Formación

• Warm, guest-focused approach.
• Reliable, punctual and well presented.
• Right to work in the UK.

Responsabilidades

• Welcome guests and provide attentive, professional service.
• Present menus and explain dishes, drinks and daily specials.
• Take accurate food and beverage orders.
• Serve food and drinks in line with resort standards.
• Respond promptly to guest requests and resolve concerns.
• Maintain knowledge of menus, allergens and dietary requirements.
• Prepare and reset tables to standard.
• Process guest bills and payments as required.
• Maintain clean, organized dining and service areas.
• Communicate with kitchen, bar and management teams.
• Follow hygiene, safety, licensing and resort procedures.
• Support colleagues across F&B during busy periods.
• Undertake any other duties as needed.

Conocimientos

Guest service

Teamwork

Time management

Flexible shifts

Descripción del empleo

Waiting Staff

Key responsibilities

• Welcome guests warmly and provide attentive, professional service.

• Present menus and explain dishes, drinks and daily specials.

• Take accurate food and beverage orders.

• Serve food and drinks efficiently and in accordance with resort standards.

• Respond promptly to guest requests and resolve concerns appropriately.

• Maintain excellent knowledge of menus, allergens and dietary requirements.

• Prepare and reset tables to the required standard.

• Process guest bills and payments accurately where required.

• Maintain clean, organised and well-presented dining and service areas.

• Communicate effectively with kitchen, bar and management teams.

• Follow food hygiene, health and safety, licensing and resort procedures.

• Support colleagues across the Food & Beverage department during busy periods.

• Undertake any other reasonable duties associated with the role.

About you

The successful candidate will:

• Have a warm, welcoming and guest-focused approach.

• Be confident communicating with guests and colleagues.

• Be reliable, punctual and well presented.

• Work effectively as part of a team.

• Remain calm and professional in a busy environment.

• Demonstrate strong attention to detail.

• Be willing to work flexible shifts, including evenings, weekends and public holidays.

• Have previous experience in hospitality or customer service, although this is not essential.

• Have the right to work in the UK.

What we offer

• The opportunity to work within a prestigious five-star resort.

• Full training and ongoing development.

• A supportive and welcoming team environment.

• Opportunities for career progression within the resort.

• Competitive rates of pay.

• Employee benefits and resort discounts, subject to eligibility.

Lough Erne Resort is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.

About the role

Waiter/Waitress – Lough Erne Resort

Location: Lough Erne Resort, Enniskillen
Department: Food & Beverage
Contract: Full-time and part-time opportunities available
Hours: Flexible working, including evenings, weekends and public holidays

About the role

Lough Erne Resort is seeking friendly, professional and enthusiastic waiting staff to join our Food & Beverage team.

As a Waiter/Waitress, you will help deliver the exceptional service expected at a five-star resort. You will welcome guests, take food and beverage orders, serve meals and drinks, and ensure every guest enjoys a memorable dining experience.

Previous hospitality experience is desirable but not essential, as full training will be provided. We are looking for people with a positive attitude, excellent communication skills and a genuine passion for looking after guests.

About the company

Winner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star hotel in Enniskillen, the gateway to North West Ireland. Nestled on a 600 acre peninsula with spectacular views of the Fermanagh Lakelands and The Faldo Course, it's clear to see why Lough Erne Resort is renowned as one of the finest 5 Star hotels Northern Ireland has to offer.