Waiting List & Procedures Clerk

Lancashire Teaching Hospitals; Healey; On-site; GBP 21,000 - 27,000; Full time

Job summary

Lancashire Teaching Hospitals is seeking an enthusiastic team player to join our Waiting List & Procedures team. You will manage waiting lists and theatre schedules for consultants, laser and injection lists, adhering to Trust protocols and confidentiality while supporting 18 week referral to treatment pathways.

You will work with clinical service departments, use hospital IT systems, and apply PTL management and Flex experience.

Qualifications

• Experience with waiting list processes and 18 week pathways.
• Knowledge of theatre scheduling and scheduling systems.
• Experience in a customer-focused environment.
• Familiarity with Information Governance and Data Quality.

Responsibilities

• Manage waiting lists and theatre schedules for consultants, lasers and injections.
• Adhere to Trust protocols and maintain confidentiality and integrity.
• Collaborate with clinical service departments to deliver 18 week referrals to treatment.

Skills

Waiting list management

Theatre scheduling

PTL management

Flex experience

NHS processes

Communication skills

Confidentiality

Education

GCSE level

ECDL

Microsoft Windows

Tools

Hospital IT systems

Microsoft Windows applications

Job description

Do you have drive and determination and are you looking for a rewarding challenge, then look no further.

We are looking for an enthusiastic and motivated team player to join our Waiting List & Procedures team in this challenging and demanding, yet rewarding role.

Main duties of the job

You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.

You will have excellent communication, leadership, operation and inter-personal skills and must have in-depth knowledge and experience of the Trust's waiting list booking processes and the systems that support this function, along with PTL management and most importantly Flex experience.

Working for our organisation

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

Detailed job description and main responsibilities

You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.

Please refer to job description and person specification for further details.

Person specification

Knowledge & Experience

• Experienced in the use of hospital IT systems.
• Understanding of the Waiting List processes including 18 week pathways
• Understanding of theatre scheduling
• Experience of working in a customer focused environment.
• Understanding of Information Governance, Data Quality, and its requirements
• Ability to prioritise own workload.
• Overview of the Hospital Health Records and Booking Service functions
• Understanding of the NHS processes including 18 week pathways

Qualifications & Education

• Educated to GCSE level or equivalent.
• ECDL or equivalent experience
• Efficient in the use of Microsoft Windows applications