Waiter/Waitress Wanted – Join Our Team!

Holiday Inn; Luton; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Flexible working

Discounted Staff accommodation

Cycle scheme

Workplace pension scheme

Eyecare vouchers

Service Charge

Continuous Learning Development

Job summary

Join our team at Holiday Inn London Luton Airport as a Food & Beverage Assistant! You will provide outstanding service across all Food and Beverage areas including the bar, restaurant, room service, and events.

This role involves taking and delivering orders, setting up tables, and ensuring cleanliness. We offer flexible working, discounted accommodation rates across UK Hotels, and opportunities for continuous development.

Qualifications

• Enthusiasm and dedication to deliver outstanding service.
• Ability to handle cash transactions accurately.
• Commitment to maintaining high cleanliness and hygiene standards.

Responsibilities

• Serve guests politely and professionally across all Food & Beverage outlets.
• Take and deliver orders with a focus on excellent customer service.
• Prepare table and room setups to brand standards.
• Address guest queries promptly and efficiently.

Job description

Join Our Team at Holiday Inn London Luton Airport!

We are currently seeking enthusiastic and dedicated individuals to join our Food and Beverage team as a Team Member. This role involves working across breakfast and evening shifts, delivering exceptional service to our guests.

Role Overview:

As a Food & Beverage Assistant, you will play a key role in providing outstanding service in all areas of Food and Beverage, including the bar, restaurant, room service, and conference & events.

Your responsibilities will include taking and delivering customer orders, setting up tables and rooms, and helping us achieve departmental goals.

Key Responsibilities:

• Serve guests politely and professionally across all Food & Beverage outlets
• Take and deliver orders with a focus on excellent customer service
• Prepare table and room setups to brand standards
• Handle cash transactions accurately
• Address guest queries promptly and efficiently
• Promote up-selling opportunities in line with departmental incentives
• Maintain high standards of cleanliness and hygiene in all work areas
• Adhere to hotel security, fire safety, and health & safety regulations

What We Offer:

• Flexible working
• Discounted Staff accommodation rates across UK Hotels
• Cycle scheme
• Workplace pension scheme
• Eyecare vouchers
• Pension
• Service Charge
• Continuous Learning Development opportunities
• Recognition Programme

Compensation: Competitive salary