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A leading hotel in Glasgow seeks a Guest Service Associate to provide exceptional service to guests. Responsibilities include greeting, taking orders, ensuring prompt delivery of food, and addressing inquiries. Ideal candidates have experience in hospitality, strong communication skills, and the ability to work flexible hours.
Job Description
Greet guest and usher them to their tables and seats
Recommend menu to guest and take their orders accurately
Check and ensure food delivered to guest is correct and prompt
Ensure utensils and tables are clean and setup properly
Process bills and manage cash or card transactions
Address guest enquiries and complaints politely and efficiently
Requirements
Relevant experience working in Hotel / in F&B industry
Excellent interpersonal and communication skills
Able to react and respond to customer needs promptly
Able to work on weekends or public holiday
Able to multi task and work independently and in a team