Waiter/ Waitress

TN United Kingdom; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Food & Beverage Associate where your contributions will create memorable experiences for guests. In this role, you'll provide exceptional service, ensuring every guest feels welcomed and valued. With a focus on health and well-being, this position offers a rewarding journey with numerous opportunities for personal and professional growth. Enjoy a variety of benefits including discounts, recognition programs, and a supportive work environment that prioritizes your development. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Fully funded Apprenticeship programmes

Family discounts on accommodation, food, and drink

50% discount on cookery classes

Discounted local parking and bus travel

Complimentary guest experience during probation

Monthly pay day treats

Recognition programs and social events

Company Pension scheme

Cycle to Work scheme

Employee referral scheme

Qualifications

• Experience in a customer-facing role with a focus on service.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Deliver friendly and efficient service to create a welcoming atmosphere.
• Attend to guests' needs and make recommendations.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Hospitality Training

Job description

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Job Title: Food & Beverage Associate

As a Food & Beverage Associate, you'll deliver friendly and efficient service to create a warm and welcoming atmosphere for all our guests, ensuring they have a great experience. You'll be attentive to our guests' needs from the moment they arrive, making recommendations and serving accurately and efficiently.

What We Offer

The Grand, York is proud to provide our team with a variety of benefits to enhance engagement and well-being. We believe in consistent rewards and recognition, and prioritize health and wellbeing as part of our employer brand. Joining The Grand, York is not just a career but a rewarding journey with opportunities to develop and grow.

• Fully funded Apprenticeship programmes up to level 7
• Supervisory and Management development training programmes, Ignite and Inspire
• Family discounts across our group on accommodation, food, and drink
• 50% discount on cookery classes at our Grand Cookery School for you and your friends and family
• Monthly Grand Family shop to help with living costs
• Discounted local NCP parking and First bus travel
• Complimentary guest experience within your 90-day probation period
• Monthly pay day treats and an annual ‘Thank You’ week with activities
• Diversity celebrations including awareness days and lunches
• Discounts for York attractions to explore our city
• Recognition programs such as Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch, and Long Service dinner; plus social events and our annual Grand Family party
• Company Pension salary sacrifice scheme
• Cycle to Work scheme through Green Commute Initiative
• Participation in Grand Goes Green and Grand Plans teams for social events and charity fundraising
• Fully funded ESOL classes (English for Speakers of Other Languages)
• 12 Mental Health First Aiders onsite for support
• Retail Trust Employee Assistance Programme (EAP) for confidential support
• Employee referral scheme offering £350 incentive
• No split shifts, with 2 days off together
• Complimentary meals and drinks on shift, including tea, coffee, and fruit