Waiter/Waitress

The Alice at the Randolph Hotel; Greater London; On-site; GBP 17,000 - 28,000; Full time

Job summary

White Rabbit Hospitality seeks a Waiter/Waitress to join the founding team at Alto, Locke Canary Wharf. You will deliver warm, attentive service, take orders, and guide guests through the menu in a brand-new opening, helping shape standards from day one.

We value a genuine hospitality passion, a calm, quick, and organised approach, and a team-first attitude. Right to Work in the UK is required for this role.

Qualifications

• Experience as a Waiter/Waitress in a quality setting.
• Genuine passion for hospitality and guest care.
• Ability to stay calm, quick, and organised during busy service.
• Team-first attitude with energy for an exciting new opening.

Responsibilities

• Launch and set the standard for a brand new floor.
• Deliver warm, attentive, professional service on every shift.
• Take orders, serve food and drink, and guide guests through the menu.
• Create a welcoming atmosphere that encourages return visits.
• Work closely with kitchen and bar for a seamless experience.
• Maintain cleanliness, presentation and food safety on the floor.
• Be a positive, reliable member of a close-knit new team.

Skills

Waiter/Waitress experience

Hospitality passion

Calm under pressure

Team player

Right to Work in UK

Job description

Waiter/Waitress – Alto, Locke Canary Wharf

A brand new opening. A fresh team. The faces of our floor from day one.

We are opening Alto at Locke Canary Wharf, and we are building our front of house team from scratch. Headed up in the kitchen by the brilliant Chris Dargavel, Alto is a brand new restaurant in one of London's most vibrant districts, and we are looking for talented Waiters and Waitresses to join the founding team.

This isn't a role where you blend into an established team. As a new opening, you help shape the way we do things, grow with the venue, and be recognised for it from day one. If you love great service, thrive on a busy floor, and want to be part of something from the start, we want to hear from you.

White Rabbit Hospitality is built on a love of proper hospitality and seriously good food. Alto will be no different.

Our Values, In Every Service:

• HOSPITALITY IS AT OUR CORE – You know a warm, genuine welcome shapes the whole guest experience.
• WE DO THE RIGHT THING – You look after guests and teammates alike, and never cut corners on standards.
• WE PURSUE EXCELLENCE – You take pride in every detail, from a clean setting to a flawless plate delivery.
• WE ARE ALL ENTREPRENEURS – You spot chances to upsell, add value, and make every table special.

What Will You Be Doing?

• Helping to launch a brand new floor and set the standard from day one
• Delivering warm, attentive, and professional service throughout every shift
• Taking orders, serving food and drink, and guiding guests through the menu
• Creating a welcoming atmosphere that makes guests want to return
• Working closely with the kitchen and bar to deliver a seamless experience
• Maintaining cleanliness, presentation, and food safety standards on the floor
• Being a positive, reliable member of a close-knit new team

What Do You Need?

• Experience as a Waiter/Waitress, ideally in a quality restaurant or venue
• A genuine passion for hospitality and looking after guests
• A warm, confident, and friendly manner
• The ability to stay calm, quick, and organised during a busy service
• A team-first attitude and the energy for an exciting new opening
• A willingness to learn and grow within the role
• The Right to Work in the UK

What We Offer:

• An OTE of £14.75 per hour
• The chance to be part of an exciting new opening from day one
• Genuine training and progression within a fast-growing hospitality group
• Staff discounts across our venues and properties
• Real investment in your skills and your career

Joining a new opening means you help build the venue from the very first service. For many of our team, Waiter/Waitress is where the hospitality journey begins, and with the right attitude and drive, this role can take you towards Supervisor and beyond. We will back you every step of the way.

Ready to Be Part of Something Extraordinary?