Waiter/Waitress

Marshall Agency; Greater London; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Marshall Agency in Kensington, London is seeking a friendly Waiter/Waitress to join our dynamic dining team. You will provide attentive service to guests, greet tables, present menus, take orders, serve meals and beverages, and ensure a welcoming, memorable dining experience in a fast-paced environment.

The ideal candidate has at least 2 years’ hospitality experience, excellent communication and interpersonal skills, a passion for food and drink, and flexibility to work evenings and weekends

Qualifications

• Minimum 2 years in hospitality or similar role.
• Strong customer service skills and passion for food & beverage.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and multitask.
• Flexible to work evenings and weekends.

Responsabilités

• Greet and escort guests to tables.
• Present menus and explain dishes and drinks.
• Take orders and relay to the kitchen staff.
• Serve food and beverages promptly.
• Monitor table status and guest satisfaction.
• Handle guest complaints professionally.
• Maintain cleanliness and organization of dining area.
• Process payments and handle cash transactions.
• Collaborate with team to ensure excellent service.

Connaissances

Customer service

Communication

Interpersonal skills

Teamwork

Multitasking

Description du poste

Description

We are currently seeking a friendly and professional Waiter/Waitress to join our dynamic team in Kensington, London. In this role, you will be responsible for providing exceptional service to our guests, ensuring they have a pleasant and memorable dining experience. Ideal candidates should have a passion for hospitality and possess the ability to work in a fast-paced environment. You will be part of a culture that emphasizes teamwork and customer satisfaction, contributing to our mission of delivering remarkable service. As a key member of our food service team, your interactions with guests will be pivotal to our restaurant’s success.

Responsibilities

• Greet and escort guests to their tables.
• Present menus and provide detailed information about dishes and drinks.
• Take customer orders and relay them to the kitchen staff.
• Serve food and beverages in a timely manner.
• Monitor table status and ensure guest satisfaction throughout the dining experience.
• Handle guest complaints and requests with professionalism.
• Maintain cleanliness and organization of the dining area.
• Process payments and handle cash transactions.
• Collaborate with team members to ensure all guests receive excellent service.

Requirements

• Minimum 2 years of experience in a similar role within the hospitality industry.
• Strong customer service skills and a passion for food and beverage.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexibility to work various shifts, including evenings and weekends.
• Basic knowledge of food safety and hygiene standards.
• Ability to work well within a team and contribute positively to the workplace culture.