Waiter/Waitress

Dheya; Greater London; On-site; USD 26,766 - 40,149; Full time

Job summary

An established industry player in hospitality is looking for a dedicated Waiter/Waitress to join their vibrant team in Kensington. This role is perfect for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer service. You will play a crucial role in ensuring that guests have a memorable dining experience, from greeting them at the door to serving their meals with care. If you have a love for food and beverage and enjoy working as part of a team, this opportunity is designed for you. Join a culture that values teamwork and customer satisfaction, and make your mark in the hospitality industry.

Qualifications

• 2+ years of experience in hospitality, strong customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.

Responsibilities

• Greet and escort guests, present menus, and take orders.
• Serve food and beverages, monitor guest satisfaction, and handle complaints.
• Collaborate with team members to ensure excellent service.

Skills

Customer Service

Communication Skills

Team Collaboration

Multitasking

Food Safety Knowledge

Flexibility in Shifts

Conflict Resolution

Job description

Skills Required:

• Customer Service
• Communication Skills
• Team Collaboration
• Multitasking
• Food Safety Knowledge
• Flexibility in Shifts
• Conflict Resolution

Description

We are currently seeking a friendly and professional Waiter/Waitress to join our dynamic team in Kensington, London. In this role, you will be responsible for providing exceptional service to our guests, ensuring they have a pleasant and memorable dining experience. Ideal candidates should have a passion for hospitality and possess the ability to work in a fast-paced environment. You will be part of a culture that emphasizes teamwork and customer satisfaction, contributing to our mission of delivering remarkable service. As a key member of our food service team, your interactions with guests will be pivotal to our restaurant’s success.

Responsibilities

• Greet and escort guests to their tables.
• Present menus and provide detailed information about dishes and drinks.
• Take customer orders and relay them to the kitchen staff.
• Serve food and beverages in a timely manner.
• Monitor table status and ensure guest satisfaction throughout the dining experience.
• Handle guest complaints and requests with professionalism.
• Maintain cleanliness and organization of the dining area.
• Process payments and handle cash transactions.
• Collaborate with team members to ensure all guests receive excellent service.

Requirements

• Minimum 2 years of experience in a similar role within the hospitality industry.
• Strong customer service skills and a passion for food and beverage.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexibility to work various shifts, including evenings and weekends.
• Basic knowledge of food safety and hygiene standards.
• Ability to work well within a team and contribute positively to the workplace culture.