Waiter/Waitress

TN United Kingdom; Bromley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Waiter/Waitress to join their team at a brand-new care home. In this role, you will create a warm and welcoming atmosphere, ensuring that residents and their families receive exceptional service. Your responsibilities will include providing room service and maintaining high standards of cleanliness and compliance. This position offers competitive salary, comprehensive benefits, and a nurturing environment where you can thrive. If you are passionate about hospitality and want to make a difference in people's lives, this opportunity is for you.

Benefits

33 days annual leave

Complimentary meals

Ongoing training programmes

Custom-made uniforms

Annual bonus

Employee assistance programme

Pension scheme

Life insurance

Qualifications

• Experience in a hospitality venue is essential.
• Strong communication and customer service skills are required.

Responsibilities

• Support the Hospitality Manager in delivering exceptional catering experiences.
• Ensure cleanliness and compliance with health and safety standards.

Skills

Communication Skills

Attention to Detail

Teamwork

Adaptability

Customer Service

Job description

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About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.

About the opportunity

As a Waiter/Waitress, you will be responsible for:

• Supporting the Hospitality Manager and Head Chef in creating a warm and welcoming atmosphere and consistently delivering an exceptional catering experience for our residents and their families.
• Providing room service, restaurant, and bar service to our residents and guests in line with KYN’s exceptional standards including preparing meal trays, delivering refreshments, and removing trays following meals.
• Ensuring high standards of cleanliness and best practices are always maintained and that health and safety, compliance and procedures are adhered to.
• Ensuring that residents’ and relatives’ dietary requirements are catered for.
• Reporting any complaints to the Head Chef/Hospitality Manager at the earliest convenience.
• Ensuring that all rules and regulations concerning serving food and beverages are strictly complied with.
• Creating a nurturing environment where our residents and their family members feel loved, happy, safe, and secure.
• Ensuring that all alcohol is served responsibly and to adhere to the terms of the premises licence.

About you

• You will have experience of working within a similar hospitality venue.
• You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment.
• You will have strong communication skills, a cooperative and polite manner, and an eye for detail.
• You will have the ability to work under pressure, flexibly and consistently.
• You will be trustworthy, caring, adaptable, friendly, and patient and continuously striving for excellence.
• You must be over the age of 18 as you will be required to serve drinks in the Great Room.

About our commitment to you

• Competitive salary and benefits.
• 33 days annual leave including bank holidays.
• Complimentary meals, hot drinks, and snacks throughout your shift.
• Bespoke company induction and ongoing training programmes at all levels.
• Access to the best-in-class equipment and technology.
• Custom-made uniforms provided.
• Annual bonus (discretionary and scheme rules apply).
• Employee assistance programme and other attractive wellbeing benefits.
• Company contributory pension scheme & life insurance.

To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers.

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

To view our Privacy Policy, please visit https://www.kyn.co.uk/privacy-notice1.