Waiter/Waitress - Portman Square, London

Home House; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Home House, a prestigious private members' club in London, seeks a Waiter/Waitress to deliver exceptional service in a luxurious environment. Join a supportive team focused on excellence, with opportunities for career growth and a vibrant atmosphere. Competitive salary and various perks are offered.

Benefits

Private health insurance

Employee Assistance scheme

Gym and retail discounts

50% taxi contribution for late-night shifts

Complimentary meals on duty

Full uniform provided

Qualifications

• Passion for delivering exceptional service.
• Previous experience in a luxury environment preferred.
• Impeccable presentation.

Responsibilities

• Deliver superior guest service and maintain standards.
• Manage and organise allocated section efficiently.
• Record sales transactions accurately.

Skills

Strong communication skills

Attention to detail

Ability to thrive in fast-paced environments

Job description

Waiter/Waitress - Portman Square, London

Do you strive to deliver excellence in an atmosphere of luxury and sophistication?

Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our team as a Waiter.

Why Home House?

• Join our family: Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.
• Career growth: Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development.
• Prestigious environment: Work in one of London's most exclusive private members' clubs in an opulent setting.
• Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
• Vibrant atmosphere: Immerse yourself in the unique energy of Home House.

Your purpose

• Consistently deliver the standards set out by Home House together with superior guest service.
• Acknowledge members and guests (by name if possible) throughout the House, assisting them as required, ensuring they feel comfortable and welcome.
• Positively approach sales opportunities by making informed recommendations based on in-depth knowledge of the menus (including preparation techniques and accompaniments).
• Manage and organise your allocated section efficiently, including preparing sufficient mise en place for each service.
• Record all sales transactions accurately and according to procedures.
• Carry out cleaning duties as required in order to keep the area you are working in in prime condition.

About you

• A passion for delivering exceptional service with a flair for hospitality.
• Strong communication skills and the ability to work effectively within a team.
• Ability to thrive in a fast-paced environment while maintaining professionalism and composure.
• Impeccable presentation and attention to detail.
• Previous experience in a private members club, five-star hotel or similar luxury environment is preferred.

In return, what do we offer?

• A supportive and inclusive work environment where your contributions are valued.
• Opportunities for career advancement and ongoing training.
• Competitive salary and pension.
• Private health insurance and Employee Assistance scheme.
• Gym and retail discounts.
• 50% taxi contribution for late-night shifts.
• Complimentary meals on duty.
• In-House experiences at both Home House and Home Grown.
• Wagestream.
• Full uniform is provided.

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

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