Waiter - The Hero's Return

Battersea Academy for Skills & Employment (BASE) C.I.C.; Greater London; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Staff discounts

Complimentary meal during every shift

Career progression

Flexible schedule

Store discount

Pension

Job summary

The Hero’s Return is opening a brand-new venue at Battersea Power Station and is looking for friendly Front of House staff to join the team as waiters. You will be the welcoming face, take orders, serve meals and drinks, and help maintain a clean, inviting space.

From day one you’ll be part of a supportive team, with full training provided and opportunities to grow as the venue establishes itself in a premier London location.

Qualifications

• Experience: Hospitality or customer service experience is a bonus — not required — full training will be provided.
• Right to work in the UK is required.

Responsibilities

• Welcoming guests with a warm smile and showing them to their table.
• Taking orders accurately and communicating with kitchen and bar teams.
• Serving food and drinks efficiently, professionally, and with care.
• Checking in regularly to ensure guests are comfortable, happy, and have everything they need.
• Handling payments, enquiries, and any requests politely and confidently.
• Keeping dining areas, tables, and service stations clean, tidy, and presentable at all times.
• Working closely with the whole team to create a positive, energetic, and supportive atmosphere.
• Following all health, safety, and hygiene standards to keep everyone safe.

Skills

Positive attitude

Guest focused

Great communication

Reliable and punctual

Team player

Right to work in the UK

Job description

The Hero’s Return is recruiting

Location: Battersea Power Station

Position: Waiter

Job Description:

About Us

We are thrilled to be opening our brand-new venue in November in the iconic Battersea Power Station - one of London’s most exciting and vibrant destinations. We are building a team that lives and breathes hospitality: our mission is simple - to make every guest feel welcomed, valued, and delighted from the moment they walk through our doors. We believe that attitude beats experience. We can teach you the skills, but we look for people with warmth, energy, and a genuine desire to create happy memories for every guest. This is a fantastic opportunity to join us right from the start and grow with the business.

The Role

As part of our Front of House team, you will be the friendly face of our new venue. You’ll play a key part in shaping our reputation for great service and guest satisfaction. Whether it’s greeting guests, serving food and drinks, or keeping the space looking its best, your focus will always be on making every visit a special one.

Your main responsibilities will include:

• Welcoming guests with a warm smile and showing them to their table
• Taking orders accurately and communicating clearly with kitchen and bar teams
• Serving food and drinks efficiently, professionally, and with care and attention
• Checking in regularly to ensure guests are comfortable, happy, and have everything they need
• Handling payments, enquiries, and any requests politely and confidently
• Keeping dining areas, tables, and service stations clean, tidy, and presentable at all times
• Working closely with the whole team to create a positive, energetic, and supportive atmosphere
• Following all health, safety, and hygiene standards to keep everyone safe

What We Are Looking For

• Positive attitude: Friendly, outgoing, and naturally eager to help people
• Guest focused: You take pride in making guests feel at home and ensuring they leave happy
• Great communication: Clear, polite, and confident speaking to guests and colleagues
• Reliable and punctual: Committed to your shifts and ready to be part of a new team from day one
• Team player: Happy to pitch in wherever needed and support your colleagues
• Experience: Previous hospitality or customer service experience is a bonus — not required — full training will be provided
• Right to work: You must hold valid permission to work in the UK

What We Offer

• Hourly pay + guaranteed tronc based on level of experience
• Brand new role - join us at the start and help shape our standards
• Full training and ongoing development support
• Staff discounts on food and drinks
• Complimentary meal during every shift
• Opportunities for career progression as we growA fun, friendly, and supportive team environment
• Work in one of London's most famous and popular locations

We are an equal opportunity employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive team.

Benefits

• Company pension
• Discounted or free food
• Employee discount
• Flexible schedule
• Referral programme
• Store discount

Experience

• Hospitality: 1 year (preferred)