Waiter Number One

Rocco Forte Hotels; City of Edinburgh; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Discounted rates across our collection

Extensive learning and development

Meals on duty

Social activities and events

Recognition programs

Annual awards

Pension scheme

Discount on food & beverages

Spa discounts

Cycle to Work

Local retailer discounts

Employee assistance programme

Discretionary service charge

Job summary

Rocco Forte Hotels – Number One restaurant in Edinburgh is seeking a part-time Waiter to join our renowned team. The role focuses on delivering service excellence and knowledge of Scottish and British produce.

Shifts are 17:30 to 22:30, totaling 15 hours per week, with scheduled work through December and on 1st–2nd January to support operations. UK right-to-work is required; visa sponsorship is not available.

Qualifications

• Passion for hospitality and guests
• Excellent communication with colleagues and guests
• Knowledge of Scottish/British produce and wine pairings is advantageous

Responsibilities

• Perform all aspects of restaurant service to the highest standards
• Cooperate with team across departments to ensure guest satisfaction
• Be knowledgeable about the hotel facilities and local area to inform guests
• Take ownership of the guest experience to create memorable moments

Skills

Service excellence

Attention to detail

Communication skills

Team player

Job description

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Number One offers a 3 course choice menu and 5 course tasting menu of favourite Scottish and British produce. Our menu may include: Loch Duart salmon, Shetland halibut, hand-dived Orkney scallops, Hopetoun Estate roe deer, Pentland's beef, honey from the roof of the Balmoral, or Yorkshire rhubarb. We also use prestigious international produce such as N25 caviar and seasonal fresh truffles.

As a Chef de Rang/Waiter in our fine dining, Michelin recommended, 4 AA Rosette Number One Restaurant, and as a valued part of the Forte family, you will:

• Have a passion for service excellence and detail

• Join a renowned and award-winning restaurant team

• Perform all aspects of restaurant service, ensuring the highest standards of guest care and attention

• Cooperate well with colleagues in your own team and across departments

• Tailor your approach so that high-quality results are achieved

• Be knowledgeable of the hotel, our facilities, and the local area

• Take ownership of the guest experience to create memorable moments

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.

This part-time offers 15 hours per week with shifts scheduled from 17:30 to 22:30.

The successful candidate will be able to work a flexible rota, including weekend, throughout December and on 1st and 2nd January to support operational business needs.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

We are looking for team members who bring:

• Dedication and passion for hospitality

• Similar experience is beneficial

• Helpful insights on seasonal Scottish and British products, wine pairings, and menu offerings to guide our guests

• Team spirit and trustworthiness

• Excellent communication and interpersonal skills

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels

• Extensive learning and development opportunities

• Meals on duty, laundry of uniforms

• Social activities and events

• Recognition programs

• Annual awards

• Occupational Pension Scheme

• 50% discount on food and beverages

• 25% discount on Spa Treatments

• 20% discount on Health Spa products

• Cycle to Work Scheme

• Local Retailer Discounts

• Employee Assistance Programme

• Discretionary Service Charge

The expected salary package of our part-time Waiter is £13,640 gross per annum (salary plus discretionary service charge)