Waiter/ess - Casual Hours

Maybourne; Greater London; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Learning and development opportunities

Opportunities for promotion

Uniform

Meals on Duty

Job summary

Claridge’s, part of the Maybourne Group, is seeking a Waiter/ess on a casual basis to join the Foyer & Reading Room team in London.

You will deliver seamless service across breakfast, lunch, afternoon tea and dinner, providing confidence, grace and efficiency to guests. The role offers opportunities for development within a renowned luxury hotel group.

Qualifications

• Worked in a similar role in a five star or fine dining environment.
• Passion for food and beverage with excellent knowledge.
• Provide intuitive service with understanding of guests' needs.
• Understand Forbes and LQA Standards.

Responsibilities

• Creating memorable experiences for our guests, ensuring service is smooth, prompt and professional.
• Managing guest requests and the Head Waiter/ess.
• Service across breakfast, lunch, afternoon tea and dinner depending on shift timings.
• Assuming Head Waiter duties when necessary and if required.
• Ensuring licensing laws and health and safety legislation are adhered to.
• Having a detailed understanding of the restaurant menus.

Skills

Customer service

Team player

Fine dining

Job description

We are seeking a talented Waiter/ess to join the Foyer & Reading Room team at Claridge’s on a casual basis.

Maybourne operates some of the world’s most extraordinary hotels, including Claridge’s, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

One of Maybourne’s storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge’s for life’s finest moments become part of its brilliant legacy.

Claridge’s is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge’s is a place that invites you in, embraces you, and make your spirit soar.

Foyer & Reading Room

From the shimmering original art deco mirrors and the eye‑catching Chihuly sculpture, to the music softly drifting across the room from the grand piano, the Foyer & Reading Room is the beating heart of the hotel and captures the attention of all who walk through the doors of Claridge’s.

Once you step foot onto the floor of the Foyer & Reading Room, you will be part of an experienced team that creates exceptional and memorable dining experiences for each and every guest. Whether they are joining us for breakfast, lunch, afternoon tea or dinner, you will be there providing them with a seamless service that is a blend of confidence, grace and efficiency.

As Waiter/ess you will be responsible for:

• Creating memorable experiences for our guests, simultaneously ensuring that service is smooth, prompt and professional.
• Managing the requests of the guests and the Head Waiter/ess.
• All aspects of service dependant on shift timings, to include breakfast, lunch, afternoon tea and dinner.
• Assuming Head Waiter duties, when necessary and if required.
• Ensuring that licensing laws and health and safety legislation are adhered to.
• Having a detailed understanding of the restaurant menus.

Successful candidates for our Waiter/ess opportunity will:

• Have worked in a similar role, within a five star or fine dining environment.
• Have a passion for food and beverage with excellent knowledge.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have a thorough understanding of Forbes and LQA Standards.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Benefits Package

• Vast range of learning and development opportunities
• Opportunities for promotion and transfer across the group
• Uniform
• Meals on Duty

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.