Cocktail Waiter - Eagle Bar

The Chancery Rosewood; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Chancery Rosewood is seeking experienced waiters to provide exceptional service at their Eagle Bar. This role entails delivering dining experiences, managing guest orders, and maintaining high service standards.

The ideal candidate will have a background in fine dining or luxury hotels, along with deep knowledge of beverages and a commitment to creating memorable guest interactions.

The restaurant emphasizes diversity and inclusion, aiming to create opportunities for all employees.

Qualifications

• Experience in a high-end bar, luxury hotel, or fine-dining environment.
• Deep knowledge of spirits, cocktails, and bar techniques.
• Detail-focused to ensure high standards.

Responsibilities

• Provide warm and professional service to guests.
• Take accurate food and beverage orders.
• Ensure tables are properly set, maintained, and cleared.

Skills

Experience in a high-end bar, luxury hotel, or fine-dining environment

Deep knowledge of spirits, cocktails, and bar techniques

Ability to create an engaging guest experience

Attention to detail

Team player in a fast-paced environment

Job description

The Chancery Rosewood is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.

The Role

Waiters are a critical part of the food & beverage experience at The Chancery Rosewood. Based in the Eagle Bar, our waiters deliver an exceptional dining experience and personalised service to our guests, reflecting Rosewood Hotels and Resorts’ culture and purpose and its commitment to excellence and innovation.

Key Responsibilities

• Provide a warm and professional service to guests, ensuring an optimal dining experience in line with prescribed standards.
• Take accurate food and beverage orders, ensuring special requests and dietary requirements are noted.
• Delivering, presenting and explaining food and beverage offerings in line with prescribed standards.
• Anticipate guest needs and offer menu recommendations and wine pairings.
• Ensure tables are properly set, maintained, and cleared in a timely manner.
• Work closely with the kitchen and bar teams to ensure smooth order flow and timely service.
• Assist in table setup, side duties, and daily service preparations.
• Handle guest complaints or concerns professionally and discreetly, escalating when necessary.
• Maintain a deep knowledge of the menu, ingredients, and preparation methods.

About You

• Experience in a high-end bar, luxury hotel, or fine-dining environment.
• A deep knowledge of spirits, cocktails, and bar techniques.
• A natural host, with the ability to create an engaging guest experience.
• Detail-focused, ensuring every drink and interaction meets the highest standards.
• A team player who thrives in a fast-paced, service-driven setting.

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.