Flexible Waiter - Jacqueline

The Chancery Rosewood; Greater London; On-site; GBP 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible casual shifts

Prestigious luxury hotel opening

Supportive professional team

Job summary

The Chancery Rosewood in Mayfair invites applications for a Flexible Waiter to deliver exceptional guest experiences in a busy food and beverage outlet. You will provide attentive service, welcome guests, take orders, and liaise with kitchen and FOH teams to ensure smooth, timely service.

We value a friendly, professional demeanor, flexibility across shifts (early mornings, evenings, weekends), and a strong team spirit to create memorable guest experiences in a prestigious luxury setting.

Qualifications

• Previous experience in a restaurant or fast-paced hospitality environment.
• Confident working in a busy service environment while maintaining attention to detail.
• Friendly, approachable, and professional with a positive attitude.
• Flexible availability, including early morning, evenings and weekends.
• A strong team player who enjoys creating memorable experiences for guests.

Responsibilities

• Provide friendly and efficient food and beverage service to guests throughout their dining experience.
• Welcome guests warmly, take orders accurately, and offer menu recommendations when appropriate.
• Work closely with kitchen and front-of-house teams to ensure smooth and timely service.
• Be attentive to guest needs, ensuring a high level of customer satisfaction at all times.
• Maintain cleanliness and presentation of tables, dining areas, and service stations.
• Handle guest queries and feedback professionally, resolving issues or escalating when necessary.

Skills

Customer service

Hospitality

Teamwork

Attention to detail

Flexible scheduling

Job description

The Chancery Rosewood, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.

As a Flexible Waiter, you will play a key role in delivering an exceptional guest experience within a busy food and beverage outlet. This is a fantastic opportunity to be part of a high-quality hospitality environment, providing outstanding service to guests in a relaxed yet professional atmosphere.

Key Responsibilities

• Provide friendly and efficient food and beverage service to guests throughout their dining experience.
• Welcome guests warmly, take orders accurately, and offer menu recommendations when appropriate.
• Work closely with kitchen and front-of-house teams to ensure smooth and timely service.
• Be attentive to guest needs, ensuring a high level of customer satisfaction at all times.
• Maintain cleanliness and presentation of tables, dining areas, and service stations.
• Handle guest queries and feedback professionally, resolving issues or escalating when necessary.

About You

• Previous experience in a restaurant or fast-paced hospitality environment.
• Confident working in a busy service environment while maintaining attention to detail.
• Friendly, approachable, and professional with a positive attitude.
• Flexible availability, including early morning, evenings and weekends.
• A strong team player who enjoys creating memorable experiences for guests.

What we can offer you

• The opportunity to work at a prestigious luxury hotel opening
• Flexible casual shifts to suit your availability
• Experience within a high-quality hospitality setting
• A supportive, professional team environment
• Competitive hourly rates

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.