Flexible Waiter - Serra

The Chancery Rosewood; Greater London; On-site; GBP 19,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Competitive hourly rates

Job summary

The Chancery Rosewood in Mayfair redefines luxury hospitality. As a Flexible Waiter, you will deliver attentive food and beverage service in a busy outlet, contributing to a memorable guest experience.

Welcome guests warmly, take orders accurately, and coordinate with kitchen and front-of-house teams to ensure smooth, timely service while maintaining high standards of cleanliness. We offer flexible casual shifts to fit your availability, a supportive team environment, and competitive hourly

Qualifications

• Previous experience in a restaurant or fast-paced hospitality environment.
• Confident working in a busy service environment with attention to detail.
• Friendly, approachable and professional attitude.

Responsibilities

• Provide friendly and efficient food and beverage service to guests throughout their dining experience.
• Welcome guests warmly, take orders accurately, and offer menu recommendations when appropriate.
• Work closely with kitchen and front-of-house teams to ensure smooth and timely service.
• Be attentive to guest needs, ensuring a high level of customer satisfaction at all times.
• Maintain cleanliness and presentation of tables, dining areas, and service stations.
• Handle guest queries and feedback professionally, escalating when necessary.

Skills

Guest service

Communication

Teamwork

Job description

The Chancery Rosewood, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.

As a Flexible Waiter, you will play a key role in delivering an exceptional guest experience within a busy food and beverage outlet. This is a fantastic opportunity to be part of a high-quality hospitality environment, providing outstanding service to guests in a relaxed yet professional atmosphere.

Key Responsibilities

• Provide friendly and efficient food and beverage service to guests throughout their dining experience.
• Welcome guests warmly, take orders accurately, and offer menu recommendations when appropriate.
• Work closely with kitchen and front-of-house teams to ensure smooth and timely service.
• Be attentive to guest needs, ensuring a high level of customer satisfaction at all times.
• Maintain cleanliness and presentation of tables, dining areas, and service stations.
• Handle guest queries and feedback professionally, resolving issues or escalating when necessary.

About You

• Previous experience in a restaurant or fast-paced hospitality environment.
• Confident working in a busy service environment while maintaining attention to detail.
• Friendly, approachable, and professional with a positive attitude.
• Flexible availability, including early morning, evenings and weekends.
• A strong team player who enjoys creating memorable experiences for guests.

What we can offer you

• The opportunity to work at a prestigious luxury hotel opening
• Flexible casual shifts to suit your availability
• Experience within a high-quality hospitality setting
• A supportive, professional team environment
• Competitive hourly rates

Diversity & Inclusion

At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood

Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.