Waiter

Haymarket Hotel; West End; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Service charge

Health cash plan

Discounted cinema tickets

Complimentary meals on shift

Referral bonus

Flexible scheduling

Dry cleaning service

Enhanced holiday allowance

Season ticket loan

Training & English lessons

Social events & fitness

Cycle to work

Volunteer day

Exclusive discounts at Design Hotels

Job summary

Firmdale Hotels’ Haymarket Hotel in London is seeking enthusiastic Waiters to join our award‑winning team. You will deliver warm, attentive service, take orders, and ensure guests have an exceptional dining experience in a luxury setting.

We offer a competitive salary with service charge, flexible scheduling and a broad benefits package designed to support your wellbeing and career growth. Join a team recognised for industry accolades and a commitment to hospitality that excels in creativity,

Qualifications

• You have a genuine love for hospitality and passion for food and drink.
• You thrive in fast-paced environments and can manage multiple tables.
• You work well within a team, contributing to a positive working atmosphere.
• You communicate effectively with guests and colleagues to ensure smooth service.

Responsibilities

• Interact with guests to take orders and make recommendations.
• Deliver food and beverages promptly and accurately.
• Process payments efficiently.
• Ensure guests have everything they need for an enjoyable dining experience.
• Maintain high standards of cleanliness and organisation in your area.

Skills

Guest interaction

Fast-paced environments

Teamwork

Multitasking

Hospitality

Job description

Are you passionate about hospitality and
thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for
enthusiastic and dedicated individuals to join our highly successful team at the
Haymarket Hotel.

Firmdale Hotels is renowned for
its unique, vibrant properties and exceptional service. With a commitment to
innovation and quality, we offer our guests an unparalleled experience in
luxury and comfort. Join us and become a part of a team that values creativity,
dedication, and excellence.

As a Waiter at the Haymarket
Hotel, you will play a crucial role in delivering top-notch service to our
guests.

Responsibilities:

• Interacting with guests to take orders and make recommendations
• Delivering food and beverages promptly and accurately
• Processing payments efficiently
• Ensuring guests have everything they need for an enjoyable dining
  experience
• Maintaining a high standard of cleanliness and organisation in your area

What you Need:

• You have a genuine love for the industry and a keen interest in food and
  drink.
• You excel in fast-paced environments and can handle multiple tables
  simultaneously.
• Your meticulous approach ensures every order is perfect and every guest
  is satisfied.
• You work well within a team, contributing to a supportive and positive
  working atmosphere.
• You can interact with guests and colleagues effectively, ensuring smooth
  service.

What We Offer:

• We
  offer a competitive salary plus service charge and benefits to be discussed at
  venue
• Access
  to Stream our financial wellbeing app. Stream your accrued earnings before pay
  day, benefit from everyday savings and real time financial coaching.
• Health
  cash plan (including contributions towards dental, optical, alternative and
  complementary therapies)
• Discounted
  cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary
  meals on shift
• Referral
  bonus scheme for recommending top talent
• Flexible
  scheduling without split shifts
• Dry
  cleaning service for work attire and discounted personal dry cleaning
• Enhanced
  holiday allowance based on length of service
• Season
  ticket loan for convenient commuting
• Ongoing
  training, professional development, and fully funded English lessons
• Regular
  social events, team activities, and fitness sessions
• Benefits
  like cycle to work scheme and annual long service awards
• One
  allocated paid day per year for volunteering work
• Exclusive
  discounts at Design Hotels, staff sales, spa discounts, and product perks
• And
  much more!!

About
Us

Housed
in a landmark Regency building designed by the legendary architect John Nash - of
Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is
one of London's most elegant addresses. Inside, the generous proportions of
Georgian architecture are combined with bold colour, rich pattern and
contemporary art, creating an atmosphere that is as inspiring as it is welcoming.

Situated
in the heart of the West End, moments from the city's finest theatres, museums,
restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest.

You'll be joining a
team whose Awards and Accolades speak for themselves:

• Sunday
  Times Best Places to Work 2024, 2025 & 2026
• Top-Rated
  Tablet Hotels of All Time, 2025
• One
  AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025

Firmdale Hotels was
founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today,
Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum
and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.