Waiter

Pale Hall; Harlech; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible working hours

Staff meals during shifts

Gratuities

Relais & Châteaux and Pride of Britain

Job summary

The Bryntirion Inn in Llandderfel, near Bala, is seeking a friendly Waiter/Waitress to join our front-of-house team. You will greet guests, take orders, serve food and drinks, and help ensure a smooth, enjoyable dining experience.

Ideal for those with customer service experience; evenings, weekends, and holidays are available. Benefits include staff meals, flexible hours, gratuities, and a welcoming, traditional hospitality setting.

Qualifications

• Previous hospitality or customer service experience is preferred but not essential.
• Strong communication and interpersonal skills.
• Friendly and professional manner with customers.
• Ability to work efficiently in a fast-paced environment.
• Good attention to detail and organisational skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and escort them to tables when required.
• Present menus and provide detailed information about food and drink offerings.
• Take accurate food and beverage orders and relay them promptly to kitchen and bar.
• Serve food and drinks efficiently and courteously.
• Check in with guests during their meal to ensure satisfaction and address requests.
• Prepare tables by setting up linens, cutlery, and glassware.
• Clear tables and reset them for the next guests.
• Process payments accurately using the point-of-sale system.
• Maintain cleanliness and organisation in the dining area.
• Follow all food safety, hygiene, and health & safety standards.
• Work collaboratively with kitchen and bar staff to ensure smooth service.

Skills

Customer service

Communication

Team player

Friendly demeanor

Detail-oriented

Job description

The Bryntirion Inn is a welcoming country inn located in the village of Llandderfel near Bala, known for its warm hospitality, traditional atmosphere, and quality food. We pride ourselves on providing excellent service and creating a relaxed and enjoyable dining experience for our guests.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

We are seeking a friendly, reliable, and professional Waiter / Waitress to join our front-of-house team. The successful candidate will be responsible for delivering excellent customer service, ensuring guests have an enjoyable dining experience, and supporting the smooth day-to-day operation of the restaurant.

Key Responsibilities:

• Greet guests warmly and escort them to their tables when required.
• Present menus and provide detailed information about food and drink offerings.
• Take accurate food and beverage orders and relay them promptly to the kitchen and bar.
• Serve food and drinks efficiently and courteously.
• Check in with guests during their meal to ensure satisfaction and address any requests.
• Prepare tables by setting up linens, cutlery, and glassware.
• Clear tables and reset them for the next guests.
• Process payments accurately using the point-of-sale system.
• Maintain cleanliness and organisation in the dining area.
• Follow all food safety, hygiene, and health & safety standards.
• Work collaboratively with kitchen and bar staff to ensure smooth service.

Qualifications:

• Previous experience in hospitality or customer service is preferred but not essential.
• Strong communication and interpersonal skills.
• A friendly and professional manner with customers.
• Ability to work efficiently in a fast-paced environment.
• Good attention to detail and organisational skills.
• Flexibility to work evenings, weekends, and holidays when required.
• A positive attitude and willingness to work as part of a team.

Benefits:

• Competitive hourly pay.
• Flexible working hours.
• Staff meals during shifts.
• Gratuities.
• A supportive and friendly working environment.
• Opportunity to gain experience and develop within the hospitality industry.
• Relais & Châteaux and Pride of Britain discounted stays.