Waiter

Auriens Group; City of Westminster; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Tiered Pension Contributions starting

Life Insurance Cover

Annual Discretionary Bonuses

Medicash (Medical Cash Plan)

Employee Assistance Platform

Salary Sacrifice Schemes (C2W, Tech, H

Enhanced Maternity, Adoption and Pater

Season Ticket Loan

Long Service Awards

Meal on Shift

Recommend a Friend Bonus

Dry Cleaning

2 paid volunteer leave days per year

Job summary

Auriens Chelsea is seeking a professional Waiter to deliver exceptional service within our luxury Front of House team. You will support the Restaurant Manager and contribute to a warm, engaging dining experience for residents and guests across multiple outlets, including the restaurant, bar and library spaces.

The ideal candidate has at least 2 years in luxury hospitality, outstanding English communication, and a proactive, collaborative mindset to thrive in a dynamic luxury setting.

Qualifications

• High level of food and beverage knowledge is required.
• Excellent interpersonal and communication skills are essential.
• Written and verbal proficiency in English is required.

Responsibilities

• Set up dining areas and maintain ambience.
• Confidently take orders and serve residents and guests.
• Upsell and handle daily cash and account procedures.
• Work across restaurant, bar and library spaces to ensure seamless service.
• Support the Restaurant Manager to ensure flawless service.

Skills

F&B knowledge

Service excellence

Professionalism

Interpersonal skills

Multitasking

Tools

EPOS

Table management systems

Job description

THE ROLE

Our Waiters play an integral role within our Front of House team and are central to delivering an exceptional dining experience for our residents and their guests. This is a wonderful opportunity for the right individual to be part of a truly exciting and unique food and beverage offering.

Working as part of a highly skilled and professional team, our Waiters are responsible for delivering flawless service at every touchpoint. Reporting to and supporting the Restaurant Manager, they contribute to the seamless daily operation of the restaurant, bar, and library spaces.

Key responsibilities include setting up dining areas, confidently taking orders, serving residents and guests in line with Auriens’ standards, and creating a warm and engaging atmosphere. Waiters are also responsible for upselling, handling daily cash and account procedures.

Our diverse food and beverage amenities each offer a distinct concept and style, including: Auriens Restaurant with two Private Dining Rooms (80 covers), The Speakeasy Bar, The Library, and In-Apartment Dining.

ABOUT YOU

As a Waiter at Auriens Chelsea, you will bring a high level of professionalism and a genuine passion for delivering exceptional service. You take pride in consistently providing the highest standards in a personalised and thoughtful manner, ensuring every resident interaction feels warm, attentive, and authentic.

You naturally build meaningful relationships and take the time to understand our residents’ preferences, anticipating their needs and exceeding expectations wherever possible. Enthusiastic and personable, you bring energy, positivity, and a sense of enjoyment to every food and beverage experience.

The ideal candidate will have experience within a luxury food and beverage environment, along with excellent interpersonal and communication skills. You are highly motivated, adaptable, and confident working in a dynamic setting where flexibility is key.

You thrive in a collaborative team, valuing mutual respect and support, and contribute positively to the working environment. With a proactive and forward‑thinking mindset, you will help us continue to innovate and set new standards in luxury later living.

ABOUT AURIENS

Auriens Group is setting the gold standard in later living, no detail is left unconsidered, through exquisitely designed properties, unparalleled services and an exceptional health and wellness offering. We are always looking for passionate, creative, and dedicated individuals to join our team. We seek people who think creatively, who value long term relationships and want to be part of building our exciting brand in luxury later living.

SKILLS

• Excellent Food and Beverage Knowledge
• Passionate about service excellence
• High level of professionalism and integrity
• Attention to detail, strong organisational skills and ability to multitask.
• Dynamic and flexible to work across the F&B offerings
• Good communicator and excellent listening skills
• Strong engagement skills to develop meaningful and lasting relationships with the residents and their guests

QUALIFICATIONS & EXPERIENCE

• At least 2 years’ experience in restaurants, luxury hospitality or similar
• Written and verbal proficiency in English
• Good knowledge of Microsoft Office, EPOS, Table Management Systems

THE BENEFITS

• Tiered Company Pension Contributions starting from 6%
  
• Life Insurance Cover
• Annual Discretionary Bonuses
• Medicash (Medical Cash Plan)
• Employee Assistance Platform, also offering a range of added benefits
• Various Salary Sacrifice Schemes (C2W, Tech, Home and Car)
• Enhanced Maternity, Adoption and Paternity Pay
• Season Ticket Loan
• Long Service Awards
• Meal on Shift
• Recommend a Friend Bonus
• Dry Cleaning
• 2 paid volunteer leave days per year