Waiter

LGH Hotels Management Ltd; Brentwood; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing resources

Free meals on duty

Free parking

Job summary

LGH Hotels Management Ltd at Holiday Inn Brentwood M25, Jct.28 is seeking a Front of House team member to deliver welcoming dining experiences in our restaurant and bar. You’ll engage with guests, take orders, and help prepare the venue for service.

As a visible face of the hotel, you’ll welcome guests, recommend food and drinks, and ensure presentation standards are met in a fast-paced environment. With 149 bedrooms and diverse dining options, the role offers opportunities to grow in

Qualifications

• Experience in hospitality/food & beverage preferred.
• Ability to engage with guests and upsell.
• Willingness to work in a fast-paced environment.

Responsibilities

• Provide friendly, high-quality service in our restaurant and bar.
• Take orders and recommend food and drinks to enhance the guest visit.
• Help prepare the venue for service and maintain presentation standards.

Skills

Warm and friendly

Guest engagement

High service standards

Restaurant bar service

Team player

Job description

Holiday Inn Brentwood M25, Jct.28

Check out the hotel on our virtual tour!

The Opportunity

Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day.

In this role, you’ll provide friendly, high‑quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You’ll also help prepare the venue for service, ensuring standards of presentation are always met.

As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is ideal for someone who enjoys working with people and takes pride in great hospitality.

You’ll Be a Great Fit If You

• Have a warm, friendly manner and enjoy engaging with guests
• Take pride in delivering high standards of service and presentation
• Feel confident recommending food and drinks to enhance the guest experience
• Enjoy working in a lively, fast‑paced team environment
• Bring a positive attitude and enjoy helping create a welcoming atmosphere

Whether you’re building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count

Hotel

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

Marco’s Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests

We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.