Waiter

LGH Hotels Management Limited; Brentwood; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing resources

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited in the United Kingdom is seeking a friendly front-of-house team member to provide welcoming service in our restaurant and bar, greet guests, take orders, and suggest food and drinks to enhance their visit.

As a visible face of the hotel, you’ll help prepare the venue for service, maintain high standards of presentation, and contribute to a lively, guest-centred atmosphere that makes every guest feel valued and eager to return.

Qualifications

• Front-of-house hospitality duties including greeting guests and taking orders.
• Maintaining high standards of service and presentation.
• Ability to recommend food and drinks to enhance the guest experience.
• Enjoy working in a fast-paced team environment.
• Positive, welcoming attitude toward guests and colleagues.

Responsibilities

• Greet guests and take restaurant and bar orders.
• Provide high-quality service and presentation.
• Recommend dishes and beverages to guests.

Skills

Guest engagement

Service standards

Food recommendations

Teamwork

Positive attitude

Welcoming atmosphere

Job description

Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day.

In this role, you’ll provide friendly, high‑quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You’ll also help prepare the venue for service, ensuring standards of presentation are always met.

As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is ideal for someone who enjoys working with people and takes pride in great hospitality.

You’ll be a great fit if you:

• Have a warm, friendly manner and enjoy engaging with guests
• Take pride in delivering high standards of service and presentation
• Feel confident recommending food and drinks to enhance the guest experience
• Enjoy working in a lively, fast‑paced team environment
• Bring a positive attitude and enjoy helping create a welcoming atmosphere

Whether you’re building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count

Hotel

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

Marco’s Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests

We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.