VP of Business Partnering

Trustpilot, Inc.; London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Join Trustpilot as the VP of Business Partnering, where you'll lead strategic HR initiatives to drive organisational effectiveness. In this influential role, you'll collaborate with executive leaders to shape people strategy, ensuring alignment with business priorities. Your impact will promote a thriving workplace culture, supporting Trustpilot's vision of becoming the universal symbol of trust.

Benefits

Flexible working options

Competitive compensation package + bonus

25 days holiday per year

Pension and life insurance

Health cash plan

Paid parental leave

Access to individual financial advice

Regular company celebrations and events

Qualifications

• Deep knowledge of strategic HR practices, especially in business partnering and organisational design.
• Experience in a complex, global, matrixed organisation.
• Proven ability to set a global vision and lead diverse teams.

Responsibilities

• Architect the global People Business Partnering strategy aligned with business goals.
• Lead and mentor a global team of Business Partners.
• Oversee delivery of HR processes like performance and talent management.

Skills

Strategic foresight

Operational excellence

Communication

Influencing skills

Education

VP-level experience in HR

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As a vital part of our People Leadership Team, the VP of Business Partnering will be the global leader for all things Business Partnering across every function and region. You'll not only set the strategic direction for this crucial function, but also play a huge role in shaping our overall People strategy for the business. Think of yourself as the essential bridge, connecting the heart of our business with the broader People team. You'll be crafting a global vision and then making it happen, turning it into actionable strategies that truly elevate our leaders, boost our organisational health, and supercharge our business performance.

You'll be a trusted partner to our Executive Leadership Team (ELT), directly influencing key business decisions and shaping our people agenda. Plus, you'll be a trusted partner to each ELT member, helping them level up their own leadership capabilities. You'll be accountable for optimising how we're structured, driving big transformations, and making sure our leader-led people processes are executed flawlessly. This is a highly autonomous and influential position, calling for strategic foresight and operational excellence.

What you’ll be doing:

• Vision & Strategy Be the architect of our global People Business Partnering strategy, making sure it's perfectly in sync with Trustpilot’s top priorities and overall business goals.
• Executive & Cross-Functional Partnership Trusted strategic advisor and coach to our Executive Leadership Team (ELT). You'll directly help level up their own leadership game and impact. You'll also be our global connector, weaving people strategy across all functions to ensure we're delivering integrated, business-aligned solutions.
• Leadership & Organisational Design Lead, mentor, and coach our brilliant global team of Senior Business Partners and Regional Business Partners, owning our organisational design efforts to build scalable, agile structures that truly support our strategy.
• Change Leadership & Culture Evolution Embed a thriving culture of high performance, inclusivity, and engagement through your values-driven leadership and role modelling.
• Business-Driven People Solutions Oversee the delivery of all our essential people processes (think performance, talent, succession, and org design), ensuring our solutions are always business-focused, forward-thinking and data-informed.
• Data, Insights & Governance You'll champion data-led decision-making, digging into workforce trends, risks, and opportunities. You'll also own the development and governance of our people policies and frameworks, ensuring they're always compliant, consistent, and responsive to our business needs.
• Stakeholder Influence & Strategic Communication Influence senior leaders and cross-functional peers to embrace new approaches, communicating our People team's vision globally, ensuring everyone is clear and engaged, from frontline leaders to the Executive Leadership Team.

Who you are:

• Deep senior HR expertiseIdeally, VP-level experience in a complex, global, matrixed organisation.
• Global Leadership ProwessProven ability to set a global vision and lead diverse regional and global teams, with a commitment to developing others and embodying inclusive, values-led leadership.
• C-suite WhispererA history of partnering successfully with C-suite and senior leaders to drive major organisational and cultural shifts.
• Business Acumen GuruYou understand complex business challenges and know how to deploy effective HR solutions.
• HR MasteryDeep knowledge of strategic HR practices, especially in business partnering, organisational design, workforce strategy, and executive coaching.
• Influencer ExtraordinaireYou can influence executive stakeholders and drive change across broad systems.
• Commercial & Systems Thinker You're brilliant at connecting the dots and solving complex, undefined problems.
• Communication WizardAn excellent communicator who can shape conversations at the executive level, globally.
• Inspirational LeaderYou're committed to developing others and embodying inclusive, values-led leadership.
• Autonomous & AccountableComfortable with high levels of autonomy, budget ownership, and making big decisions.

We are

A curious and passionate People Leadership Team based between London & Copenhagen. Our primary focus is on ensuring Trustpilot has the right people, with the right skills, in the right places, supported by a healthy and high-performing culture, to achieve its vision of being the universal symbol of trust.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance PlanPrivate Medical Insurance
• Critical Illness Cover
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you

#LI-HD1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.