VP, Account Management (Health)

Grey; New York; Hybrid; GBP 75,000 - 172,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits package

In-office collaboration days

Job summary

Grey is seeking a VP, Account Management to lead top client relationships and oversee a large multi-disciplinary team across national and global accounts. You will drive strategic direction, nurture client partnerships, and identify growth opportunities while ensuring projects meet timelines, budgets, and briefs.

You will collaborate with Creative, Strategy, Project Management, Talent, and Finance to deliver omni-channel advertising, including film, print, digital, and social initiatives, while

Qualifications

• 8+ years in a related environment (marketing, agency, product, etc).
• Experience in full 360 integrated work including TV, content, digital, social, and OOH.
• Experience in developing and leading omni-channel work.
• Experience in partnering with clients and strategy teams to shape and lead market insights.
• Experience in building strong client relationships that drive growth.

Responsibilities

• Serve as a key point person for day-to-day client communication and executive updates.
• Lead senior client meetings, ensure work is delivered on time and on budget, and manage budget/timeline risk.
• Shaping client business strategy and providing thought leadership to set account direction.
• Own and manage creative development, production, and post-production for advertising across channels.
• Develop budgets and timelines; forecast project profitability and manage agency SOW with clients.

Job description

Grey’s mission is to create Famously Effective ideas that move people, businesses, and the world forward, harnessing the power of creativity to solve business challenges and drive growth for some of the world’s most influential brands and companies, including Procter & Gamble, Volvo, Haleon, Circle K, and The Coca-Cola Company. That commitment to effectiveness has earned Grey a Grand Effie in every market where it operates. Grey was recognized as a 2025 Fast Company World Changing Ideas winner and earned 26 Lions at the 2026 Cannes Lions International Festival of Creativity, contributing to Ogilvy’s Network of the Year honors. Newsweek also named Grey a Top 100 Global Most Loved Workplace in 2024 and one of America's Greatest Workplaces for Women and Professional Services in 2025. Grey is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

POSITION OVERVIEW

The VP, Account Management will play a key strategic role for one (or more) of our most prestigious client relationships. In this role, you will be the lead steward. This requires a dynamic approach inclusive of managing a continuously evolving relationship in our ever-changing marketing landscape. You will ensure that Grey continues to champion our team’s efforts in making Famously Effective work for our clients. This role demands a forward-thinking strategic leader who will oversee a large multi-disciplinary team serving both national and global clients. You will also play a key role in identifying new growth opportunities both within your existing brands and agency new business efforts.

KEY RESPONSIBILITIES

Client + Brand Advisor

• Serve as a key point person for all day-to-day client communication across the team, which include but are not limited to daily updates to the more senior client agency evaluations.
• Run senior client meetings, ensure work is delivered on time, on brief, and within budget, and take a proactive and transparent approach should the team not be able to deliver within the budget/timeline provided.
• Use your experience and deep understanding of the client’s business, including emerging trends, consumer behavior, and the ever-evolving innovation landscape relevant to your client’s business, to establish yourself as a thought leader and help set the direction for your accounts.
• Act as a client-centric contributor to project level work, shaping the approach or presentation based on the client business and brand strategy, organizational dynamics, and agency positioning.
• Develop and maintain strong, collaborative internal and external relationships, becoming the client’s go-to agency resource for any and all initiatives.

Creative Collaborator and Creative Champion

• Own workstreams, report to the SVP and senior Grey leadership to build a project path from the ground up, and work closely with your agency partners, including Creative, Strategy/Planning, Project Management, Talent, and Finance.
• Manage strategic creative development, production, and post-production of advertising communications, including but not limited to film (broadcast and online), print, and social.
• Develop accurate budgets and timelines and manage budget in partnership with Project Management and Finance, support Senior Account Leadership by continuously reviewing financial performance at the top and bottom line, and successfully forecast against a project pipeline and guide investment decisions toward healthy agency profitability. Closely manage and track the agency SOW with clients and identify opportunities for incremental scope.
• Oversee content shoots (including attending pre-production meetings and shoots), supervise post-production processing (including process review, rough cuts, etc), and work on digital and social initiatives (website builds, upkeep, social media, landing pages, and microsites). Deep understanding of the production process across channels (digital, static, social, etc).

Growth Oriented Agency Leader

• Lead Account team members, provide cross-disciplinary leadership by being prepared, proactive, thorough, fair, and balanced, and have a willingness to do what’s required by clearly communicating and managing expectations.
• Demonstrate thorough understanding of your client’s market landscape, including competition, with a perspective and POV on trends that bring innovative thinking and ensure forward-looking work.

Intentional Leadership

• Create a measurable and quantifiable dashboard to report on client-agency relationship status.
• Lead qualitative and quantitative market research from stimuli creation to pull-through of learnings to optimize tactics.
• Start to identify opportunities for business growth.

WHAT YOU WILL NEED

• Passionate interest in the client’s business while you always look for ways to get upstream within the organization.
• High creative output standards, expecting the full team to be passionate, focused, and committed to making Famously Effective work for our clients.
• 8+ years in a related environment (marketing, agency, product, etc).
• Experience in full 360 integrated work, including but not limited to TV, content, digital, social, and OOH.
• Experience in developing and leading work in omni-channel format.
• Experience in partnering with clients and strategy team in shaping, leading the prep for, and implementing insights from market-research projects.
• Experience in building strong client relationships that result in excellent work and drive organic growth.
• Experience in effective account housekeeping (timelines and budget development and management).
• Proven track record of supervising and developing junior Account talent.
• Experience launching Oncology products preferred

WHO YOU ARE

• Creative: Putting together two things to create a third thing no one’s ever seen before
• Productive: Acting on ideas to make things happen and get stuff done
• Collaborative: Focused on the greater good versus personal gain
• Adaptable: Ready and able to embrace change

*The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. *We offer a competitive benefits package, click here for more details.*

Pay Range$100,000—$230,000 USDWe believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

GREY is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.