Volunteer Retail Assistant

Yorkshire Cancer Research; Halifax; On-site; GBP 10,000 - 40,000; Full time

Job summary

Yorkshire Cancer Research is seeking a Volunteer Retail Assistant to play a vital role in their shops. This role involves providing excellent customer service, sorting donations, and supporting fundraising efforts. Volunteering offers a chance to gain valuable retail experience while contributing to a worthwhile cause.

Benefits

Gain experience in the retail sector

Develop communication and teamwork skills

Receive training to enhance your CV

Join a supportive local community

Satisfaction from helping a good cause

Qualifications

• Strong communication and teamwork skills required.
• Excellent customer service skills are essential.
• Reliability and the ability to work independently or as part of a team.

Responsibilities

• Providing a warm welcome to customers and donors.
• Sorting and categorising donated items.
• Pricing stock and processing Gift Aid donations.

Skills

Communication

Teamwork

Customer Service

Initiative

Reliability

Job description

Whether you’re interested in working front of house welcoming and serving customers, keeping the shop floor tidy and fresh, or organising stock behind the scenes, we encourage you to apply.

This is an excellent opportunity if you want to gain experience in the customer service and retail sector, but it would also suit someone who wishes to use their existing skills. Volunteering in our retail team is a great way to make new friends and have fun. There is no minimum time commitment required from our volunteers, so whether you can spare a few hours a week or once a month, we’ll do our best to offer a role that fits your schedule. No previous experience is necessary, as training will be provided.

What happens next?

If you decide to apply, a member of the volunteering team will contact you to arrange an initial chat with the shop manager. This is not an interview, but a chance to discuss what you'd like to do in the shop. Afterwards, you can meet the rest of the volunteer team and get involved in the area that interests you!

More about this role

Volunteer role: Volunteer Retail Assistant

Volunteer manager: Shop Manager

Where you will be based: Shop

Why we want you

Our Volunteer Retail Assistants play an essential role in the smooth running of our shops while raising vital funds for Yorkshire Cancer Research.

What you will be doing

• Providing a warm and friendly welcome to customers and donors
• Sorting and categorising donated items
• Assisting customers with purchases and enquiries
• Pricing stock and processing Gift Aid donations
• Organising and re-stocking displays
• Creating eye-catching and stylish window displays
• Keeping the shop tidy, clean, and well-organised

The skills you need

• Strong communication and teamwork skills
• Excellent customer service skills
• A friendly and approachable manner
• The ability to show initiative
• An enthusiastic and helpful attitude
• Reliability is essential
• The ability to work independently or as part of a team

What's in it for you

• Support a worthwhile cause—raising funds to help more people across Yorkshire avoid and survive cancer
• Gain experience in the retail sector
• Develop skills such as teamwork, communication, and problem solving
• Receive full training and valuable experience to boost your CV
• Play an active role in your local community and join a supportive, friendly team
• Have fun! We believe you'll find real satisfaction in doing something valuable with your free time

Disclaimer

We require one reference, proof of ID, and proof of home address for all volunteers. Certain roles may be subject to additional checks.

7 The Square, Woolshops Shopping Centre, Halifax, HX1 1RU, United Kingdom