Volunteer Retail Assistant (Hornbeam Shop)

Yorkshire Cancer Research; Harrogate; On-site; GBP 10,000 - 40,000; Full time

Job summary

Yorkshire Cancer Research is looking for volunteers to join their retail team as Retail Assistants. This role involves customer service, sorting donations, and organizing the shop, contributing to a worthwhile cause while gaining valuable experience in the retail sector.

Benefits

Gain experience in the retail sector

Develop skills in communication and problem-solving

Receive full training

Make a difference in the community

Qualifications

• Strong communication and teamwork skills are essential.
• Customer service experience is valuable but not required.
• Reliability and a friendly manner are crucial.

Responsibilities

• Provide a warm welcome to customers and donors.
• Sort and categorize donated items.
• Assist customers with purchases and inquiries.

Skills

Communication

Teamwork

Customer Service

Initiative

Reliability

Independence

Job description

Make a difference by just being you

Whether you’re interested in working front of house welcoming and serving customers, keeping the shop floor tidy and fresh, or organising stock behind the scenes, we encourage you to apply.

This is an excellent opportunity if you want to gain experience in the customer service and retail sector but would also suit someone who wishes to use their existing skills. Volunteering in our retail team is also an excellent way to make new friends and have fun. There is no minimum time commitment expected from our volunteers, so whether you can do a few hours a week or once a month, we’ll do our best to offer a role that fits your schedule. No previous experience is necessary as training will be provided.

What happens next?

If you decide to apply, a member of the volunteering team will contact you to arrange an initial chat with the shop manager. This is not an interview, just an opportunity to discuss what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved in the area that interests you!

About this role

Volunteer role: Retail Assistant

Volunteer manager: Shop Manager

Location: Shop

Why we want you

Our Volunteer Retail Assistants play an essential role in the smooth running of our shops while raising vital funds for Yorkshire Cancer Research.

What you will be doing

• Providing a warm and friendly welcome to customers and donors
• Sorting and categorising donated items
• Assisting customers with purchases and enquiries
• Pricing stock and processing Gift Aid donations
• Organising and re-stocking displays
• Creating eye-catching and stylish window displays
• Keeping the shop tidy, clean, and well organised

The skills you need

• Strong communication and teamwork skills
• Excellent customer service skills
• A friendly and approachable manner
• The ability to show initiative
• An enthusiastic and helpful attitude
• Reliability is essential
• The ability to work independently or as part of a team

What's in it for you

• Support a worthwhile cause; help raise funds to aid those affected by cancer in Yorkshire
• Gain experience in the retail sector
• Develop skills such as teamwork, communication, and problem-solving
• Receive full training and valuable experience to enhance your CV
• Be active in your local community and join a friendly, supportive team
• Have fun and gain satisfaction from making a difference

Disclaimer

We require one reference and proof of ID and home address for all volunteers. Certain roles will be subject to additional checks.

Location: Hornbeam Square West, Harrogate, HG2 8PA, United Kingdom