Volunteer & Learning Experience Lead

Rowcroft Hospice; Torquay; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Rowcroft Hospice in Torquay is seeking a Volunteer and Learning Coordinator on a full-time, permanent basis. This busy site-based role requires friendly, welcoming, and customer-focused approach, with strong Microsoft skills and a knack for building efficient processes.

You will recruit and onboard volunteers, administer the learning database, support teams with systems and tech, draft the volunteer newsletter, set up training rooms, and produce regular reports.

Qualifications

• Meticulous time management.
• Ability to build sustainable processes and systems.
• Engaging, welcoming and customer focused while juggling multiple responsibilities.

Responsibilities

• Supporting managers to recruit and onboard volunteers
• Administering and maintaining the learning database
• Supporting colleagues with systems and tech
• Drafting the volunteer newsletter
• Setting up a training room and welcoming the trainer
• Speaking with a volunteer about a potential new role
• Producing reports

Skills

Microsoft Office

Job description

Rowcroft Hospice in Torquay is seeking a Volunteer and Learning Coordinator on a full-time, permanent basis. This busy site-based role requires friendly, welcoming, and customer-focused approach, with strong Microsoft skills and a knack for building efficient processes.

You will recruit and onboard volunteers, administer the learning database, support teams with systems and tech, draft the volunteer newsletter, set up training rooms, and produce regular reports.